Stefan Lee
Server/Bartender
Sacramento,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Area Trainer
Cartier
01.2021 - 03.2023
- Conducted regular follow-ups with trained employees to reinforce learning objectives and provide additional guidance as needed.
- Leveraged internal resources such as documentation, tools, or software applications during instruction to maximize trainee familiarity with company processes.
- Evaluated and refined training programs on an ongoing basis, incorporating feedback from participants and stakeholders to drive continuous improvement.
- Enhanced employee skill sets by conducting comprehensive training sessions on various topics.
Area Coordinator
Supergoop
11.2021 - 05.2022
- Led strategic planning efforts within the area of responsibility, setting clear goals aligned with organizational objectives.
- Boosted employee morale with regular recognition of achievements and personalized feedback.
- Improved team performance by implementing efficient scheduling and resource allocation strategies.
Retail Manager
Tru Encompas Beauty
04.2020 - 11.2020
- Controlled store inventory and reviewed cash handling and operations reports.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Cosmetic Counter Manager
Nordstrom
02.2015 - 03.2020
- Implemented visual merchandising standards, resulting in an attractive and organized cosmetic counter display.
- Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
- Fostered a positive work atmosphere through open communication channels among team members.
- Achieved sales goals consistently by employing effective selling techniques and product knowledge expertise.
Server
Dennys Restaurant
01.2014 - 02.2015
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Arts - Social Science
Sacramento City College
Sacramento, CA06-2016
Skills
Computer Skills
Sales Training
Customer service training
Positive Attitude and Energy
Multitasking
Quick Learner
Customer Service
Safe Food Handling
Cleaning and sanitation
Timeline
Area Coordinator
Supergoop
11.2021 - 05.2022
Area Trainer
Cartier
01.2021 - 03.2023
Retail Manager
Tru Encompas Beauty
04.2020 - 11.2020
Cosmetic Counter Manager
Nordstrom
02.2015 - 03.2020
Server
Dennys Restaurant
01.2014 - 02.2015
Associate of Arts - Social Science
Sacramento City College
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