Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefan Mann

Westwego,LA

Summary

Dynamic customer service professional with extensive experience at Virgin Hotels, recognized for enhancing guest loyalty through personalized interactions. Proven ability to maintain a professional demeanor while efficiently managing multiple tasks. Skilled in attention to detail and team collaboration, consistently delivering exceptional service and adapting to changing guest needs.

Knowledgeable (Desired Positions) with strong background in providing exceptional customer service in high-paced environments. Successfully managed vehicle parking and retrieval operations, ensuring safety and satisfaction of clients. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.

Overview

4
4
years of professional experience

Work History

Valet

SP+
12.2023 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.

Assembly Line Production Worker

Ford
07.2024 - 10.2024
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.

Valet

Premiumparking
08.2023 - 12.2023
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Bellhop

Virgin Hotels
04.2022 - 08.2023
  • Managed multiple tasks simultaneously while maintaining focus on excellent customer service.
  • Increased guest loyalty through personalized interactions and attentive assistance with their needs.
  • Demonstrated professionalism in all interactions with both guests and colleagues, upholding the hotel brand standards consistently.
  • Established trust among hotel staff members through consistent reliability, punctuality, and adherence to established policies and procedures.
  • Responded quickly to last-minute changes in guest plans or room assignments, adapting accordingly without compromising service quality.
  • Developed strong rapport with return guests, contributing to increased repeat business for the hotel property.

Stocker

Walmart
04.2022 - 09.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement..
  • Performed inventory control, such as counting, and stocking merchandise..

Package Handler

UPS
10.2020 - 01.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.

Education

Saint Augustine High School
New Orleans, LA
05.2019

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Team collaboration
  • Attention to detail

Timeline

Assembly Line Production Worker

Ford
07.2024 - 10.2024

Valet

SP+
12.2023 - Current

Valet

Premiumparking
08.2023 - 12.2023

Bellhop

Virgin Hotels
04.2022 - 08.2023

Stocker

Walmart
04.2022 - 09.2022

Package Handler

UPS
10.2020 - 01.2022

Saint Augustine High School

Similar Profiles

CREATE PROFILE
Stefan Mann