Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Stefan Perkins

Hollis,NY
Stefan Perkins

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
years of professional experience
4
years of post-secondary education

Work History

Autozone
Brooklyn, NY

Assistant Manager
08.2022 - Current

Job overview

  • Reviewed sales and gross profit report to assess company efficiency.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

CVS Pharmacy
Marietta , GA

Shift Supervisor
09.2021 - 03.2022

Job overview

  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered successful training to more than 4 employees during tenure, educating on successful work processes and productivity strategies

The Home Depot
Woodhaven Queens , NY

Department Supervisor
09.2015 - 08.2020

Job overview

  • Created employee schedules to align coverage with forecasted demands.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Excellent communication skills, both verbal and written
  • Worked flexible hours across night, weekend and holiday shifts
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Managed team of 3 employees, delegated tasks and held each employee accountable for completing assignments

Education

LaGuardia Community College-Present L.I.C
Long Island City, NY

Associate of Arts from Business Administration
09.2013 - 06.2015

University Overview

Oneonta Job Corps Academy

High School Diploma
03.2006 - 01.2008

University Overview

Skills

Business administration

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References

References
References upon request

Timeline

Assistant Manager
Autozone
08.2022 - Current
Shift Supervisor
CVS Pharmacy
09.2021 - 03.2022
Department Supervisor
The Home Depot
09.2015 - 08.2020
LaGuardia Community College-Present L.I.C
Associate of Arts from Business Administration
09.2013 - 06.2015
Oneonta Job Corps Academy
High School Diploma
03.2006 - 01.2008
Stefan Perkins