Stefan Sanchez
Katy,TX
Summary
Proven HR Manager with a track record of enhancing employee relations and legal compliance at Hue Hair Lounge. Skilled in Microsoft Office and training development, I excel in creating inclusive environments and streamlining onboarding processes. Achieved a significant increase in staff retention and productivity through effective talent acquisition and mentoring.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Human Resources Manager
Hue Hair Lounge
01.2021 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Marketing Coordinator
MasterCraft Apps
04.2019 - 08.2021
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Submitted reports to senior management to aid in business decision-making and planning.
Human Resources Specialist
Markpointe
02.2020 - 01.2021
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Sales Associate
Bright Light Solutions
06.2018 - 10.2019
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Submitted reports to senior management to aid in business decision-making and planning.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Bar Manager
Grub Pub
09.2016 - 12.2017
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Boatswain's Mate 3rd Class
United States Navy, Boatswain's Mate
01.2012 - 11.2016
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
- Oversaw cargo handling and inspected anchoring, mooring, fueling, towing, and transferring of personnel and cargo.
- Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
- Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
- Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Took responsibility for ship operations in cases of injury or illness.
- Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
Education
High School Diploma -
Seven Lakes High School
Katy, TX05.2010
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Records Management
- Talent Acquisition
- Onboarding and Orientation
- Legal Compliance
- Training development
- Diversity and Inclusion
- Customer Communication
- Data Entry
- Strong enthusiasm
On the weekends I help run a cattle farm in Northwest Texas
It is a family owned cattle ranch, I help maintain and run the ranch on the weekends when others might not be able to do things that need to be done.
Timeline
Human Resources Manager
Hue Hair Lounge
01.2021 - Current
Human Resources Specialist
Markpointe
02.2020 - 01.2021
Marketing Coordinator
MasterCraft Apps
04.2019 - 08.2021
Sales Associate
Bright Light Solutions
06.2018 - 10.2019
Bar Manager
Grub Pub
09.2016 - 12.2017
Boatswain's Mate 3rd Class
United States Navy, Boatswain's Mate
01.2012 - 11.2016
High School Diploma -
Seven Lakes High School
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