Stefan Santos
Mount Vernon,New York
Summary
Accomplished Director of Academic Affairs at Icahn School of Medicine at Mount Sinai, adept in accreditation compliance and fostering ethical leadership. Spearheaded curriculum enhancements and faculty recruitment, significantly elevating program prestige. Demonstrates exceptional collaborative decision-making and communication skills, ensuring operational excellence and high student satisfaction rates.
Overview
9
9
years of professional experience
Work History
Director of Academic Affairs
Icahn School of Medicine at Mount Sinai
2022.02 - Current
- Streamlined administrative procedures related to course scheduling, registration systems, and grading policies, improving operational efficiency across departments.
- Achieved higher student satisfaction rates by streamlining communication channels between faculty and students.
- Enhanced academic program quality by developing and implementing strategic plans for curriculum improvements.
- Implemented successful recruitment strategies to attract highly qualified faculty members, contributing to the overall prestige of the institution.
- Promoted a culture of academic integrity by implementing strict policies and procedures for ethical conduct within the learning environment.
- Developed strong partnerships with external organizations, expanding opportunities for internships, research collaborations, and guest lectures.
- Managed budgetary resources efficiently to provide necessary academic support services and materials for students and faculty members.
- Encouraged innovative research projects among faculty members by providing necessary resources and guidance throughout their pursuit of knowledge generation.
- Oversaw accreditation processes, ensuring compliance with all relevant standards and maintaining institutional credibility.
- Mentored junior faculty members through their career progression process, fostering a culture of continuous growth within the institution''s academic staff base.
- Collaborated with department heads to identify areas of improvement, leading to the creation of targeted action plans for enhancing academic performance.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Planned, administered and controlled budgets and produced financial reports.
Regional Division Head
Icahn School of Medicine at Mount Sinai
2019.12 - 2022.02
- Championed process improvements that led to increased operational efficiencies within the division.
- Served as an effective liaison between upper management and team members, facilitating open lines of communication for issue resolution.
- Implemented change management initiatives to successfully transition the division through organizational restructuring.
- Promoted a culture of continuous improvement by encouraging employees to contribute ideas and suggestions for process enhancements.
- Increased productivity by identifying areas of inefficiency and implementing targeted solutions for improvement.
- Ensured compliance with industry regulations and company policies, maintaining high standards of ethical conduct in all operations.
- Improved division efficiency by streamlining processes and implementing new technologies.
- Established strong working relationships with stakeholders to maximize collaboration and achieve division objectives.
- Negotiated contracts with vendors that resulted in cost savings while maintaining quality standards for goods or services procured by the division.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Supervised daily planning, coordination and administration for division operations.
- Established clear and consistent policies and procedures.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
House Staff /Medical Education Coordinator
Icahn School of Medicine at Mount Sinai
2015.03 - 2019.12
- Ensured the timely delivery of course materials and resources by coordinating with internal departments such as library services and IT support.
- Facilitated communication between students, faculty members, administrators, and external partners to ensure seamless coordination of educational activities.
- Ensured timely submission of required documentation related to accreditation reviews or audits conducted by relevant regulatory bodies or organizations in the medical education field.
- Contributed to financial management by monitoring budgets, processing invoices, and assisting with grant applications for educational programs.
- Streamlined curriculum development by collaborating with faculty members, ensuring cohesive course content and learning outcomes.
- Maintained accurate records of student performance data to support ongoing program evaluation and improvement initiatives.
- Developed comprehensive orientation programs that familiarized incoming students with institutional policies, expectations, available resources and services.
- Coordinated accreditation processes for improved program recognition and compliance with regulatory standards.
- Optimized student performance by providing guidance on academic progress and career planning.
- Enhanced collaboration among faculty members by organizing regular meetings to discuss curriculum updates, share best practices, and address programmatic issues.
- Collaborated with administrators to determine course objectives.
Education
Bachelor of Arts - Psychology
Manhattan College
The Bronx, NY06.2013
Skills
- Ethical Leadership
- Accreditation Compliance
- Collaborative decision-making
- Enrollment Management
- Assessment Coordination
- Interdepartmental Collaboration
- Budget Oversight
- Student retention
- Faculty Management
- Research coordination
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Task Prioritization
- Professionalism
- Policies and Procedures Enforcement
- Student Needs Assessments
- Administrative Staff Coordination
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Director of Academic Affairs
Icahn School of Medicine at Mount Sinai
2022.02 - Current
Regional Division Head
Icahn School of Medicine at Mount Sinai
2019.12 - 2022.02
House Staff /Medical Education Coordinator
Icahn School of Medicine at Mount Sinai
2015.03 - 2019.12
Bachelor of Arts - Psychology
Manhattan College
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