Summary
Overview
Work History
Education
Skills
Timeline
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Stefani Anthony

Idaho Falls,ID

Summary

Adept at optimizing case management and enhancing client satisfaction, my tenure at Avery Law honed my organizational skills and customer service acumen. Proficient in office management and legal document preparation, I increased client trust through empathetic communication and meticulous attention to detail, ensuring high compliance and productivity levels.

Overview

3
3
years of professional experience

Work History

Paralegal

Avery Law
10.2024 - Current
  • Optimized case management by managing and structuring legal documents, files, and correspondence.
  • Reviewed and corrected legal documents to ensure precision.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Enhanced client trust by conveying empathy while upholding confidentiality in all communications.
  • Organized and maintained client details for timely updates on case progress.
  • Enhanced productivity by coordinating time-sensitive commitments with precision.
  • Coordinated gathering of information from clients for accurate tracking of cases.
  • Efficiently handled cases employing specialized paralegal software.
  • Drafted routine legal documents to reduce attorney workload.
  • Maintained compliance with court procedures through timely preparation and submission of legal documents.
  • Conducted detailed client intakes and entered information into company database.

Office Manager/Service Writer

Hammer Auto and 4x4
07.2022 - 08.2024
  • Managed confidential information with utmost discretion, ensuring data security.
  • Monitored cash drawers and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Engaged in regular training programs to maintain up-to-date knowledge of industry trends.
  • Worked alongside sales teams to organize service appointments and establish repair rates.
  • Gathered information through research and vendor inquiries to provide job estimates.
  • Facilitated detailed record maintenance with accurate repair documentation.
  • Liaised between technicians and customers to foster clear expectations.
  • Logged work orders and change orders into Software database to track job status.

Education

Associates Degree - Automotive Technology

LBCC
Albany, OR

Certificate - Administrative Assistant

Idaho State University
Pocatello, ID

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Scheduling coordination
  • Conflict management

Timeline

Paralegal

Avery Law
10.2024 - Current

Office Manager/Service Writer

Hammer Auto and 4x4
07.2022 - 08.2024

Associates Degree - Automotive Technology

LBCC

Certificate - Administrative Assistant

Idaho State University

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Stefani Anthony