Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Stefani Barker

Customer service & Warehouse
Blountville ,Tennessee
Stefani Barker

Summary

An encouraging manager and analytical problem-solver with talents for team building, leading and motivating, As well as excellent customer relations aptitude and relationship-building skills. Ability to be very proficient in using independent decision-making skills and sound judgment to positively impact company success. Someone who's extremely dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Can very much stay organized and is a very dependable candidate who's successful at managing multiple priorities with a positive attitude. Someone who has the willingness to take on any added responsibilities to meet team goals.

An excellent Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. A very Hardworking and passionate job seeker with strong organizational skills eager to secure crew or management position. Ready to help the team achieve company goals, and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
years of professional experience

Work History

Subway

Store Manager in Training
04.2023 - 06.2023

Job overview

  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Home Shopping Network (HSN)

Warehouse Packer
03.2022 - 06.2022

Job overview

  • Followed orders precisely for correct items, sizes and quantities
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Operated tape machines, scales and label printers to package items correctly.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Arbys

Assistant Manager
05.2021 - 07.2021

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Burger King

Assistant Store Manager
12.2018 - 01.2021

Job overview

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored security to protect employees, customers and property.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Gas N Go

Gas Station Cashier
02.2018 - 04.2018

Job overview

  • Confirmed stock levels and expiration dates of merchandise.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Arrived on time and dressed professionally in clean company uniform.
  • Used POS system to enter orders, process payments and issue receipts.

Walmart

Stocker
07.2016 - 11.2016

Job overview

  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise pallets to move in warehouse.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Hardees

Crew Member
05.2016 - 07.2016

Job overview

  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.



Bojangles' Famous Chicken 'n Biscuits

Assistant Manager
02.2016 - 05.2016

Job overview

  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

McDonald’s

Shift Manager
07.2014 - 11.2015

Job overview

  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

Kenwood High School Ib And Sports Science
Baltimore, MD

High School Diploma
05.2010

Skills

  • Shift Scheduling
  • Attention to Detail
  • Customer Service management
  • End of week/month sales & inventory management
  • Leadership Sills
  • Food Preparation and Safety
  • Full Service Restaurant Background
  • Managing Team Safety
  • Team Motivation
  • Money Handling
  • Quality Control
  • Pallet Jacks
  • Clear Communication
  • Picking and Packing
  • Purchase Order Review
  • Goals and Performance
  • Product Packaging
  • Prepare Orders
  • Computer Training
  • Multitasking and Organization
  • Pattern Recognition
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Store Manager in Training

Subway
04.2023 - 06.2023

Warehouse Packer

Home Shopping Network (HSN)
03.2022 - 06.2022

Assistant Manager

Arbys
05.2021 - 07.2021

Assistant Store Manager

Burger King
12.2018 - 01.2021

Gas Station Cashier

Gas N Go
02.2018 - 04.2018

Stocker

Walmart
07.2016 - 11.2016

Crew Member

Hardees
05.2016 - 07.2016

Assistant Manager

Bojangles' Famous Chicken 'n Biscuits
02.2016 - 05.2016

Shift Manager

McDonald’s
07.2014 - 11.2015

Kenwood High School Ib And Sports Science

High School Diploma
Stefani BarkerCustomer service & Warehouse