STEFANI CHAVERRA
Whitestone,NY
Summary
productivity and efficient task completion. Possess key specialized skills in customer relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to enhance sales performance and client satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Distributor
It Works! Global
WHITESTONE, NY
10.2020 - 09.2024
- Identified potential customers and established relationships with them.
- Maintained accurate records of all sales activities and customer interactions.
- Developed strategies to increase market share for products in assigned territory.
- Provided product information, pricing, quotes, and availability to customers.
- Resolved customer complaints promptly and professionally.
- Monitored competitor activity within the designated area.
- Conducted product demonstrations to potential customers.
- Assessed customer needs and developed customized solutions accordingly.
- Attended trade shows and conferences to promote products and services.
- Ensured that orders were shipped correctly and delivered in a timely manner.
Credit Officer
UNITED WEALTH EDUCATION
WHITESTONE, NY
02.2022 - 05.2024
- Give you advice on your money and debt, help you create a budget, create debt management plans, and offer money management seminars.
- Ayudarlo a obtener una copia de su informe de crédito y su puntaje de crédito.
- Evaluate clients' financial information and calculate risk ratios.
MESERA
Delicias Restaurant
Queens, NY
01.2020 - 04.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
Telephone Agent
Teleperformance
MEDELLIN, COLOMBI
07.2010 - 08.2013
- Answered incoming calls in a professional and timely manner.
- Provided customer service to callers regarding product inquiries, complaints, and orders.
- Researched information and resolved customer issues in a courteous manner.
- Assisted customers with placing orders over the phone.
- Maintained accurate records of all conversations with customers.
- Monitored customer accounts for payment discrepancies or missed payments.
- Utilized computer systems to input data accurately and efficiently.
- Offered suggestions for products that met customers' needs or preferences.
- Adhered to established procedures when handling customer requests or complaints.
Education
BBA - Business Administration
ALCALDIA DE MEDELLIN
COLOMBIA06-2009
Skills
- Customer Service
- Product Distribution
- Data Analysis
- Client Relations
- Product marketing and displays
- Product Promotions
- Business Communications
- Needs Assessment
- Product Demonstration
Timeline
Credit Officer
UNITED WEALTH EDUCATION
02.2022 - 05.2024
Sales Distributor
It Works! Global
10.2020 - 09.2024
MESERA
Delicias Restaurant
01.2020 - 04.2024
Telephone Agent
Teleperformance
07.2010 - 08.2013
BBA - Business Administration
ALCALDIA DE MEDELLIN
Similar Profiles
Erin Marie RagoErin Marie Rago
Sales Associate at It Works! GlobalSales Associate at It Works! Global
Kameron BooneKameron Boone
Health and Wellness Ambassador at It Works! GlobalHealth and Wellness Ambassador at It Works! Global
MELINDA J. COOK-GUMMERMELINDA J. COOK-GUMMER
Distributor at It Works! GlobalDistributor at It Works! Global
Muhammad MujahidMuhammad Mujahid
Volunteer Committee Chair Member at Korean American Family Service CenterVolunteer Committee Chair Member at Korean American Family Service Center
Athanasia panagiotopoulosAthanasia panagiotopoulos
Pharmacy Technician at CVS PharmacyPharmacy Technician at CVS Pharmacy