STEFANI IVANOVA
North Miami Beach,FL
Summary
Dynamic customer focused professional with a proven track record in delivering exceptional customer experiences and personalized service. Skilled in relationship building, product knowledge, and creating memorable interactions that foster customer loyalty and drive sales in fast-paced environments. Brings strong communication, adaptability, problem solving, and coordination skills, with a proactive approach to delivering effective solutions.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Beauty Advisor& Client Specialist
Sephora | Aventura Mall
Miami, Florida
04.2025 - Current
- Provided personalized beauty consultations while building long-term client relationships
- Consistently drove multi-item and cross-category sales through tailored product recommendations and relationship-driven service
- Created welcoming luxury retail experience in fast-paced, client-focused environment
- Applied strong product knowledge across skincare, makeup, fragrance, and haircare to support client education and purchase decisions
- Handled client concerns professionally while upholding Sephora and luxury brand standards
- Supported daily boutique operations while assisting clients on the sales floor with personalized service and product guidance
General Contractor Assistant
General Contractor Solutions LLC
Miami, Florida
08.2024 - 03.2025
- Assisted with client communication,scheduling, and project coordination
- Built strong relationships through solution-oriented communication and personalized support
- Supported with daily operations, purchasing and delivery coordination for project materials and supplies
- Maintained professionalism while managing multiple responsibilities
- Demonstrated strong multitasking, organization, and client service skills.
- Assisted with permit paperwork, jobsite documentation, and compliance records for accurate project tracking.
Education
RESIDENTIAL INTERIOR DESIGNER -
Florida International University
01-2025
HIGH SCHOOL DIPLOMA -
FLVS - Florida Virtual School
Miami, Florida12-2024
Skills
- Clienteling
- Retail sales
- VIP Customer Service
- Cross Selling & Upselling
- Client Relationship Building
- Product Knowledge
- Customer Experience
- Team Collaboration
- Attention to Detail
- Professional Communication
- Problem Solving
- Adaptability
- Organization and Multitasking in Fast Paced Environment
Accomplishments
- Demonstrated project management skill by assisting with interior design planning, material specifications, deliveries coordination to keep residential projects on schedule and within budget.
- Applied hands-on interior design expertise to interpret client requirements, create preliminary layouts, and deliver tailored project solutions meeting high-quality standards.
- Earned multiple 1st-place awards in competitive dance, demonstrating discipline, and team work.
LANGUAGES
English
Full Professional
Bulgarian
Native or Bilingual
Interests
- Personal development and Self-Improvement
- Dance and performing arts
- Mindfulness practice
- Interior Design
- Fashion and Luxury
Timeline
Beauty Advisor& Client Specialist
Sephora | Aventura Mall
04.2025 - Current
General Contractor Assistant
General Contractor Solutions LLC
08.2024 - 03.2025
RESIDENTIAL INTERIOR DESIGNER -
Florida International University
HIGH SCHOOL DIPLOMA -
FLVS - Florida Virtual School