Summary
Overview
Work History
Education
Skills
Timeline
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Saniyah Blunt

Desoto

Summary

Detail-focused, extremely positive professional offering experience in customer service in multiple areas of expertise. Possess strong people skills, organization, prioritization, multitasking, time management, deadline-driven, with the ability to cope with high levels of stress and handle a heavy workload. Adept at coordinating all telephone calls and correspondence, maintaining effective communication and handling time sensitive and confidential information with utmost discretion.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a call center role.

Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.

Overview

4
4
years of professional experience

Work History

Package Handler/Order Picker

Amazon
06.2023 - 08.2024
  • Proactively loaded materials and products into package processing equipment using RF Gun, strengthening efficiency.
  • Exercise close attention to detail to examine and inspect containers, materials, and products, ensuring that packing specifics were met.
  • Bolstered productivity using the ability to multitask and prioritize, assembling, lining, and padding containers using hand tools.
  • Improved department efficacy by spotting and correcting discrepancies prior to orders leaving the department.

Cashier/Server

King Krab
03.2023 - 11.2023
  • Greeted customers and Provide patrons with accurate wait times.
  • Answered guest questions, taking food and drink orders communicating with kitchen staff to ensure guests are satisfied.
  • Collected payment from customers, processing transactions accurately handling cash and credit card transactions.

Deli Clerk

Tom Thumb
12.2022 - 05.2023
  • Assisted customers by making product suggestions, filling special orders and food preparations.
  • Engaged in suggestive selling and other sales techniques via in-store intercom and one on-one customer interaction.
  • Implemented proper and efficient product preparation and packaging techniques according to company standards.
  • Responsible for ensuring the proper cleanliness, sanitation and appearance of deli area and equipment and for ensuring a safe work environment.

Freshman Student - College

Navarro College
08.2022 - 05.2023
  • In my freshman year in college, studying for my basics.
  • Participated in volunteer activities such as assisting at local sporting events, blood drives, and assisting at the food pantry.

Secretary

J.E.T.S. for the Community
09.2021 - 03.2022
  • Provided general office and secretarial support services.
  • Proactively created a computerized phone list of all vendor contacts.
  • Delivered support to clients by noting accounts and submitting donation offers.
  • Sorted mail and correspondence efficiently by event and priority.
  • Implemented procedures to improve daily productivity.
  • Responded to Support emails in manager’s absence.
  • Proactively reported and resolved immediate issues that arise in date changes and urgent requests.

Cashier/Team Lead

Chicken Express
01.2021 - 09.2021
  • Responsible for taking orders, ensuring accuracy to maintain a high level of customer service and satisfaction.
  • Confirmed all customers have received their food in reasonable time frame, communicating when wait times were excessive.
  • Accountable for handling cash transactions efficiently and accurately.
  • Acted as a Team Lead, training new hires on processes such as understanding opening and closing procedures.
  • Performed receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortages in the absents of MOD displaying role model behavior.

Education

High School -

Cedar Hill High School
Cedar Hill, TX
05.2022

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Navarro College
Corsicana, TX
01.2022

Skills

  • Customer service
  • Data entry
  • Microsoft Office
  • Type 35 wpm
  • Cash transactions
  • Deadline-oriented
  • Solid interpersonal skills
  • Forklift
  • Food Service/Food Prep
  • Strong problem solver
  • Secretarial skills
  • Team lead experience

Timeline

Package Handler/Order Picker

Amazon
06.2023 - 08.2024

Cashier/Server

King Krab
03.2023 - 11.2023

Deli Clerk

Tom Thumb
12.2022 - 05.2023

Freshman Student - College

Navarro College
08.2022 - 05.2023

Secretary

J.E.T.S. for the Community
09.2021 - 03.2022

Cashier/Team Lead

Chicken Express
01.2021 - 09.2021

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Navarro College

High School -

Cedar Hill High School