Stefani Miller
Campbell,CA
Summary
Highly committed with hardworking mentality to maintain quality of services and products.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2023
2023
years of professional experience
Work History
Manager
Kitchen Collection
- Oversaw daily operations to ensure efficient workflow and high-quality customer service.
- Trained staff on product knowledge and effective sales techniques to enhance performance.
- Implemented inventory management systems to improve stock accuracy and reduce waste.
- Developed staff schedules and delegated tasks to optimize team performance and coverage.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Receptionist Administrator
Keefe and Associates
- Ensured punctual deliveries through effective route management.
- Facilitated cargo loading and unloading, ensuring optimal space utilization.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Cafe Driver
Cosmopolitan Catering
03.2020 - 07.2022
- Ensured punctual deliveries through effective route management.
- Facilitated cargo loading and unloading, ensuring optimal space utilization.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Lead Line Cook
Bjs Brewhouse
02.2017 - 02.2018
- Oversaw team efforts to deliver high-quality dishes with recipe compliance.
- Educated new line cooks on proper food handling and preparation methods.
- Optimized inventory management through strategic ordering practices.
- Collaborated with front-of-house staff to streamline service and enhance customer satisfaction.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
- Executed plating and presentation of dishes to meet set restaurant criteria.
- Trained and assisted new kitchen staff members.
- Monitored food temperatures to meet quality and safety standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Event Coordinator
Hecker Pass Einery
05.2012 - 09.2017
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
- Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
Sales and Marketing Manager
The Dog House Inn
01.2013 - 10.2015
- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Coordinated marketing initiatives to align with strategic business goals.
- Collaborated with cross-functional teams to optimize sales processes and improve customer experience.
- Implemented customer feedback mechanisms to refine service delivery and enhance satisfaction levels.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Developed marketing strategies for key social media channels.
- Enhanced revenue figures by consistently guiding sales and marketing teams.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
GED -
Leland High School
San Jose, CASkills
- Sales strategies
- Documentation and reporting
- Customer relationship management (CRM)
- Policy implementation
- Marketing
- Brand management
- Teamwork and collaboration
- Scheduling and coordinating
- MS office
- Problem-solving aptitude
- Attention to detail
- Positive attitude
- Adaptability and flexibility
- Inventory management
- Coaching and mentoring
Timeline
Cafe Driver
Cosmopolitan Catering
03.2020 - 07.2022
Lead Line Cook
Bjs Brewhouse
02.2017 - 02.2018
Sales and Marketing Manager
The Dog House Inn
01.2013 - 10.2015
Event Coordinator
Hecker Pass Einery
05.2012 - 09.2017
Manager
Kitchen Collection
Receptionist Administrator
Keefe and Associates
GED -
Leland High School
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