Strategic Regional Director with over 13 years of expertise in developing critical relationships with lucrative customers. An astute professional experienced in Healthcare Management. Ready to take on the challenges of an employee-centric organization in an executive leadership role. Results-driven and adaptable with a highly analytical mindset, passion for innovation, and documented success in hands-on roles. Expert at working in collaboration with cross-functional teams in the development and execution of critical projects.
Overview
10
10
years of professional experience
Work History
Regional Director of Cardiopulmonary Services
Baptist Health South Florida South Florida
Tavernier, Florida
08.2022 - Current
Developed and implemented regional strategies to increase market share and profitability.
Analyzed customer feedback data and developed action plans to improve customer service levels.
Developed budgeting processes for the region that were within corporate guidelines while still meeting business needs.
Monitored financial performance of individual stores and identified areas of improvement or potential risk.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Oversaw the implementation of new technology solutions designed to streamline processes.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Ensured compliance with applicable laws, regulations, industry standards.
Created policies and procedures for improved workflow processes.
Analyzed financial data to make informed decisions on cost savings initiatives.
Provided leadership and guidance to subordinate managers and supervisors.
Maintained budgeting documents for accurate tracking of expenses.
Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Clinical Adjunct Faculty
Boise State University
Boise, Idaho
01.2018 - Current
Established and maintained collaborative relationships with clinical agencies to facilitate smooth instruction
Completed student evaluations and determined fair and accurate clinical grades
Maintained accurate and detailed records of the students progress and achievement
Implemented course objectives and monitored the students progress through frequent assessments and standardized exams
Organized clinical rotations at area facilities
Oversaw clinicals for respiratory therapy students, monitored skill progression and grading performance.
Manager of Cardiopulmonary Services
Weiser Memorial Hospital
Weiser, Idaho
07.2021 - 07.2022
Provides operational leadership for the cardiopulmonary department through implementation of policy, direction, vision and strategic action planning
Improves department efficiency through implementation of said processes and systems
Manages staffing and scheduling as well as employee recruitment and retention efforts
Promotes and creates a patient-centered care environment through evidence based practice
Responsible for goal setting for the respiratory care department
Monitors medical services to assess the quality of care delivered, and the appropriate allocation of resources
Operates the department within a set financial budget.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Director of Respiratory Therapy
Cascadia of Boise
Boise, Idaho
10.2018 - 06.2021
Launched an innovative evidence-based initiative focused on patient education, medication usage, long-term mechanical ventilation management, and other topics
Managed all phases of operational and capital budgets to meet organizational goals
Recommended renovations in unit to improve patient flow and staff circulation
Implemented staff accountability initiatives for respiratory therapy operating unit
Developed and maintained computerized record management systems to store and process data such as personnel activities and information
Expanded programs into new areas to advance research in rehabilitative and community healthcare.
Registered Respiratory Therapist-Team Leader
Saint Alphonsus Regional Medical Center
Nampa, Idaho
10.2013 - 06.2020
Completed blood gas analysis, pulmonary function testing, and other assessments to determine patient needs
Managed shift work-flow and staffing by creating assignments and handling any sick calls
Responded calmly in a rapidly changing environment to stabilize patients and restore optimal respiratory function
Educated patients and families regarding respiratory conditions and care, including asthma, COPD and lung cancer
Established and created a COPD education protocol that was adopted and implemented at all Saint Alphonsus systems in the Treasure Valley (Idaho) and Ontario, Oregon
Intubated patients and management of artificial airways
Trach tube placement and all aspects of care
Extubation
Operation of all critical airway management devices such as mechanical ventilators
Collaborated with interdisciplinary team of physicians, nurses and specialists to give each patient the best possible care.
Lead Patient Access Representative at Baptist Health South Florida South FloridaLead Patient Access Representative at Baptist Health South Florida South Florida
Talent Acquisition Coordinator at Baptist Health South Florida South FloridaTalent Acquisition Coordinator at Baptist Health South Florida South Florida
Pelvic Health Physical Therapist at Baptist Health South Florida South FloridaPelvic Health Physical Therapist at Baptist Health South Florida South Florida
Neonatal Intensive Care Unit Registered Nurse at Baptist Health South Florida South FloridaNeonatal Intensive Care Unit Registered Nurse at Baptist Health South Florida South Florida