Aspiring HR professional currently working as an Assistant Director managing gym operations, staff and customer relationships. Seeking to leverage leadership skills in an HR internship and gain hands on experience to contribute to a company's success.
Overview
5
5
years of professional experience
Work History
Assistant Director
The Camp Transformation Center
02.2020 - Current
Managed approximately 25 incoming calls and emails per day from customers.
Develop and implement fitness challenges increasing member retention.
Trained and mentored new employees on selling practices and business operations.
Assist in recruiting, training, and evaluating gym staff, improving employee performance and retention.
Implemented effective conflict resolution strategies for resolving issues among faculty members or between clients
Cashier
Home Depot
04.2019 - 11.2019
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Human Resources Management
Cal State Long Beach
Long Beach, CA
05.2026
Skills
Computer: Microsoft Office( Word, PowerPoint, Excel) Google Docs, Canva, Zoom
Personal Trainer at The Camp Transformation Center & Humble Beast Fitness CompanyPersonal Trainer at The Camp Transformation Center & Humble Beast Fitness Company