Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Stefani Shepard

Weehawken,NJ

Summary

As a dedicated MSW student at Syracuse University, I am passionate about supporting children and adolescents with learning disabilities, mental health conditions, and behavioral challenges. Currently interning with the Child Study Team at Cliffside Park School #6, I manage a caseload of students aged 9 to 16, developing and implementing individualized education plans (IEPs) and collaborating with multidisciplinary teams to deliver comprehensive support. My experience includes providing behavioral interventions, conducting assessments, and facilitating social-emotional learning sessions to foster positive academic and social outcomes. I am skilled in trauma-informed care, case management, and maintaining confidentiality in compliance with FERPA and HIPAA regulations. With a background in psychology, four years of honorable service in the U.S. Navy, and a strong commitment to empowering young individuals, I aim to pursue a career as a Licensed Clinical Social Worker (LCSW), focusing on children and families. I am eager to continue making a meaningful impact through direct care and advocacy.

Overview

3
3
years of professional experience

Work History

Child Study Team Intern

School #6 Cliffside Park
05.2024 - 01.2025
  • Provided case management for a caseload of students aged 9 to 16, supporting individuals with learning disabilities, mental health conditions, and developmental challenges, ensuring personalized care and educational support.
  • Collaborated with multidisciplinary teams including school psychologists, special education teachers, and speech therapists to create individualized education plans (IEPs) and 504 plans that addressed the academic and behavioral needs of students.
  • Conducted assessments and behavioral observations to inform the development of tailored interventions for students in Resource, LLD, MD, OHI, and ERI programs, ensuring that each plan supports the child’s unique learning and emotional needs.
  • Led social-emotional learning sessions, fostering positive behavior management, emotional regulation, and conflict resolution skills to enhance student engagement and academic success.
  • Provided crisis intervention and emotional support to students dealing with mental health issues, implementing trauma-informed care practices to maintain a safe, supportive learning environment.
  • Coordinated communication between families, educators, and mental health professionals, ensuring consistent updates on student progress and advocating for additional resources as needed.
  • Maintained confidential case notes and reports in compliance with FERPA regulations, documenting assessments, progress, and intervention outcomes for ongoing evaluation and support.
  • Supported the implementation of accommodations and modifications within the classroom, advocating for students with disabilities to ensure they receive appropriate support in academic and social settings.

Care Coordinator

Weekend Health
11.2022 - 01.2025
  • Managed a diverse caseload of over 700 clients in a telehealth setting, coordinating behavioral health services and ensuring timely, appropriate care.
  • Developed and implemented individualized care plans tailored to clients with mental health conditions, developmental disabilities, and behavioral challenges, utilizing evidence-based practices.
  • Maintained and updated patient medical records in strict compliance with HIPAA regulations, ensuring accuracy, confidentiality, and continuity of care.
  • Collaborated with interdisciplinary teams including therapists and medical professionals to provide comprehensive support for clients with complex needs.
  • Provided patient advocacy, empowering clients and families to navigate healthcare systems and access essential resources.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

Senior Clinical Support Associate

Cerebral
12.2021 - 08.2022
  • Ensured compliance with PHI and HIPAA regulations, safeguarding client confidentiality and maintaining the security of sensitive health information.
  • Managed and processed 150 client cases daily using a ticket management system, ensuring timely care coordination and service delivery for individuals with mental health conditions.
  • Facilitated communication between clients and clinicians, working closely with the clinical support team to enhance client engagement and streamline mental health services.
  • Assisted clinicians with troubleshooting medication processes, ensuring timely prescription fulfillment and reducing barriers to treatment access.
  • Provided administrative support, including processing client paperwork, sending reminders for mental health appointments, and coordinating care logistics to improve service efficiency.

Classroom Assistant

South Country Elementary School
09.2021 - 04.2022
  • Supported students with diverse learning needs, identifying academic challenges and collaborating with lead teachers to implement effective interventions.
  • Maintained detailed records of student interactions and progress, ensuring compliance with privacy regulations and confidentiality standards.
  • Promoted social-emotional learning initiatives, fostering a positive and inclusive classroom environment where students felt safe and supported.
  • Developed strong relationships with students and staff, building trust and encouraging student engagement in both academic and social settings.
  • Facilitated small group instruction and classroom activities, ensuring student safety, developmental progress, and adherence to individualized learning plans.
  • Participated in teacher conferences, staff meetings, and professional development, enhancing skills in behavioral management, classroom support, and student advocacy.

Social Work Intern

Keep Smiling Therapy
09.2021 - 12.2021
  • Collaborated with the CEO and licensed social workers to develop personalized coping strategies and behavioral therapy interventions for clients with diverse mental health needs.
  • Facilitated anger management sessions, guiding clients in emotional regulation, positive expression, and effective communication to enhance their interpersonal skills.
  • Maintained accurate and confidential case records, ensuring compliance with HIPAA regulations and industry best practices to protect client privacy.
  • Assisted in designing and implementing mental health services, tailoring interventions to meet clients’ unique needs based on age, developmental level, and behavioral challenges.

Education

Master of Science - Social Work

Syracuse University
Syracuse, NY
08-2025

Bachelor of Arts - Psychology

Queens College of The City University of New York
Flushing, NY
06-2022

Skills

  • Case Management and Assessment
  • Behavioral Intervention and Support
  • Multidisciplinary Team Collaboration
  • Trauma-Informed Care
  • Confidentiality and Compliance (HIPAA/FERPA)
  • Family and Community Engagement

Affiliations

  • United States Navy Aviation Ordnanceman - 2015 through 2019
  • Certified Life Coach - 2022

Timeline

Child Study Team Intern

School #6 Cliffside Park
05.2024 - 01.2025

Care Coordinator

Weekend Health
11.2022 - 01.2025

Senior Clinical Support Associate

Cerebral
12.2021 - 08.2022

Classroom Assistant

South Country Elementary School
09.2021 - 04.2022

Social Work Intern

Keep Smiling Therapy
09.2021 - 12.2021

Master of Science - Social Work

Syracuse University

Bachelor of Arts - Psychology

Queens College of The City University of New York
Stefani Shepard