STEFANI UGARTE
Laredo
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
6
6
years of professional experience
Work History
Bilingual Clerk/LPAC Clerk
Santa Maria Elementary
05.2024 - Current
- Handled sensitive information with discretion while maintaining strict confidentiality protocols.
- Demonstrated flexibility and adaptability when faced with changing priorities or new responsibilities within the organization.
- Served as a cultural liaison, helping clients navigate unfamiliar processes or terminology while making them feel at ease in the office environment.
- Managed office tasks such as filing, data entry, and scheduling appointments, contributing to an organized work environment.
- Maintained a well-organized filing system for easy access to important documents and records.
Science Lab Manager
Santa Maria Elementary
08.2023 - 05.2024
- Assisting and supervising the maintenance of the lab and equipment.
- Inspecting, cleaning, calibrating, testing, and repairing equipment.
- Organizing and preparing storage rooms, maintaining record of missing or needed supplies for lab sessions, ordering supplies, maintaining security standards.
- Scheduling staff/classes for experiment implementation throughout the day.
- Tutoring and regrouping students to review science terminology of the week.
- Offering assistance in the science classrooms when needed.
- Covering lesson plans and material with students while aiding teacher in the classroom.
PASRR Habilitation Coordinator/Service Coordinator
Border Region Behavioral Health Center
01.2023 - 08.2023
- Conducted evaluations and assessments for individuals that fall under IDD (Intellectual & Developmental Disabilities) criteria and determine if individuals qualify for PASRR services provided by Border Region.
- Scheduled and conducted face-to-face monthly, quarterly, and annual meetings with clients and family for comprehensive reviews.
- Networking with providers in order to offer accessible services for clients.
- Facilitating programs and services, job training and transportation.
- Advocated for adequate, timely, and cost-effective services and responding to any issues that occurred during delivery of services (employment, independent living skills, day habilitation, psychiatric services, mental health resources, habilitation coordination, behavioral support, & residential support).
- Monitored clients and regularly assessed/ensured their satisfaction and progress for each person-centered goal.
Receptionist
Laredo Animal Clinic
02.2023 - 12.2022
- Proactively assisted customers by answering questions, providing merchandise and expertise, scheduled appointments for follow ups, check ups, and surgical procedures, provided educational information on animal medication administration, and provided prompt customer support with a professional, friendly, and patient attitude.
- Trained new hires on company-specific policies and procedures.
- Listened and resolved techinical issues guiding users through step-by-step solutions.
- Ensured accurate inventory counts for items by counting stock and identifying any discrepancies.
- Processed orders, handled payments and food orders.
Teacher/Caretaker/Driver
Miracles & Dreams, Inc. Daycare
08.2021 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Safely provided transportation to and from school locations, conducted lesson plans and appropriately applied lessons met at the required curriculum.
- Planned scheduled routine daily tasks and learning material for students ages 3-10.
- Updated and communicated with parents of students on performance skills and progress in the classroom academically and socially.
- Caretaking, cooking, tutoring after school hours.
- Documenting areas where students are pending additional help with.
Secretary
Aztec JiuJitsu
05.2018 - 05.2019
- Ensured accurate inventory counts by counting stock and timely identifying and reconciling any discrepancies.
- Answered phone calls, assisted members and staff by providing accurate and educational information on important news and upcoming events occurring at the company.
Education
Texas Teachers of Tomorrow
Certification in Court Reporting Steno -
Arlington Career Institute
06.2028
Texas A&M International University
05.2020
Skills
- Spreadsheets
- Excel
- Administrative writing skills
- Typing
- Strong Communication Skills
- Microsoft Office
- Customer Service/Support
- Punctuality
- Minimizing Conflicts
- Data Entry
- Social Work
- Bilingual
- Speech Therapy Skills
- Tutoring Services
- Risk Management
- Weekly Planning Maintenance
References
- Juan Angel Gonzalez, (956) 382-2545, Juangon7@yahoo.com
- Jennifer Ortiz, (210) 287-2893, Jencort11@gmai.com
- Camila Muniz, (956) 334-7299, Camila0566@gmail.com
Timeline
Bilingual Clerk/LPAC Clerk
Santa Maria Elementary
05.2024 - Current
Science Lab Manager
Santa Maria Elementary
08.2023 - 05.2024
Receptionist
Laredo Animal Clinic
02.2023 - 12.2022
PASRR Habilitation Coordinator/Service Coordinator
Border Region Behavioral Health Center
01.2023 - 08.2023
Teacher/Caretaker/Driver
Miracles & Dreams, Inc. Daycare
08.2021 - 01.2022
Secretary
Aztec JiuJitsu
05.2018 - 05.2019
Texas Teachers of Tomorrow
Certification in Court Reporting Steno -
Arlington Career Institute
Texas A&M International University
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