Stefania Bonanno
Athens,OH
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Lifeguard
Romeoville Aquatic Center
Romeoville, Illinois
07.2023 - 07.2025
- Monitored pool activities to ensure safety and adherence to rules.
- Responded promptly to emergency situations with lifesaving techniques.
- Conducted regular safety inspections of pool area and equipment.
- Communicated effectively with team members during high-pressure situations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Cashier
Fat Ricky’s
Romeoville, IL
07.2020 - 07.2023
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Trained new cashiers on procedures and customer service standards effectively.
- Resolved customer complaints promptly to enhance shopping experience.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Bachelor of Science - Wildlife And Conservation
Ohio University
Athens, OH 08.2024 - 09.2025
Romeoville High School
Romeoville, ILSkills
- Emergency response
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Fast Learner
- Customer assistance
Timeline
Bachelor of Science - Wildlife And Conservation
Ohio University
08.2024 - 09.2025
Lifeguard
Romeoville Aquatic Center
07.2023 - 07.2025
Cashier
Fat Ricky’s
07.2020 - 07.2023
Romeoville High School