Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefania Dodson

Brooklyn

Summary

Fast-thinking Emergency Medical Technician with almost 3 years of experience. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Dedicated to comprehensive and compassionate patient care.

Overview

7
7
years of professional experience

Work History

EMT-B/ FTO /Dispatcher

Assist Ambulance
04.2021 - Current
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Responded to 911 calls for medical emergencies.
  • Assisted with lifting and moving patients.
  • Dispatched calls to crews and guided crews through calls when needed
  • Trained new employees on procedures and policies

Retail Sales Associate

Guess
10.2020 - 04.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Shift Manager

Pizza Hut
03.2019 - 04.2020
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.

Production Manager

Coldstone Creamy
05.2017 - 05.2018
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.

Education

EMT-B

Emergency Care Programs
Brooklyn, NY
05.2020

High School Diploma -

Richmond Hill High School
Richmond Hill, NY
08.2016

Skills

  • Cardiopulmonary Resuscitation
  • Medical Terminology Proficiency
  • Teamwork and Collaboration
  • Vital Signs Monitoring
  • Pediatric Emergency Care
  • Medication Administration Knowledge
  • Emergency Medical Dispatch
  • Trauma Care Expertise
  • Medical Recordkeeping
  • Safe Driving
  • Supply Restocking
  • Emergency Vehicle Operation

Timeline

EMT-B/ FTO /Dispatcher

Assist Ambulance
04.2021 - Current

Retail Sales Associate

Guess
10.2020 - 04.2021

Shift Manager

Pizza Hut
03.2019 - 04.2020

Production Manager

Coldstone Creamy
05.2017 - 05.2018

EMT-B

Emergency Care Programs

High School Diploma -

Richmond Hill High School
Stefania Dodson