Stefania Flores
Indianapolis,IN
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Manager
Flores Custom Renovations LLC
02.2021 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Organized and led staff orientation programs and training to promote collaboration.
Marketing Manager
A&N Professional Remodeling LLC
01.2020 - 03.2023
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Worked with graphic designers and writers to establish theme and tone for content.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Medication Technician
Appledorn Assisted Living
04.2017 - 03.2021
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Associate of Applied Science - Paralegal Studies
Rasmussen University
Online12.2024
High School Diploma -
Bangor High School
Bangor, MI06.2012
Skills
- Mergers and Acquisitions
- Human Resources Management Systems (HRMS)
- Job Matching
- Policy Making and Enforcement
- Employee Support
- Compensation and Benefits
- Salary Administration
- Microsoft Office Proficiency
- Employee Retention
- HR Policies
- Payroll Coordination
- New Employee Orientation
Certification
- Licensed Tax Preparation Professional W/ PTIN - 3 Years
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Manager
Flores Custom Renovations LLC
02.2021 - Current
Marketing Manager
A&N Professional Remodeling LLC
01.2020 - 03.2023
Medication Technician
Appledorn Assisted Living
04.2017 - 03.2021
Associate of Applied Science - Paralegal Studies
Rasmussen University
High School Diploma -
Bangor High School
- Licensed Tax Preparation Professional W/ PTIN - 3 Years
- CPhT - Certified Pharmacy Technician
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