Stefanie Alfaro
Stockton ,CA
Overview
11
11
years of professional experience
Work History
Call Center Agent
Total Customer Connect
11.2020 - Current
- Answering incoming and outgoing calls
- Make appointments
- Keep detailed records or update records
- Detailed oriented
- Great customer service
Cashier/ customer service
Walmart
11.2018 - 11.2019
- Cashier/ customer service
- Returns/price adjustments
- Answering customers question
- Cashing checks/ preventing theft and fraud
- Organizing ho backs by depts.
Teacher assistant
Kids country
12.2017 - 10.2018
- Cleaning
- Putting kids to sleep
- Assist teachers in Daily activities
Sales associate/store assistant manager
711
01.2016 - 01.2018
- Changing displays
- Making sure every co worker is doing assign tasks
- Cashier customer servicing
- Stocking cooler
- Stocking products
- Cooking food
Crew member
Taco Bell
06.2015 - 03.2016
- Did training duties
- Manager duties
- Crew member duties
- Cashier
- Customer service
- Answering customers questions and complaints
Cashier
Dollar Tree
03.2015 - 07.2015
- Cashier
- Stocking
- Training
- Answering customer’s questions of store products
- Opening and closing store
Crew member
McDonalds
06.2014 - 02.2015
- I transferred from on McDonalds to another
- I did training
- Answering customers questions and complaints
- Bagging food
- Making food
- Cleaning duties
- Stocking
Education
General Education -
CCSF San Francisco
San FranciscoDiploma - General Education
San Joaquin County Office of Education
Stockton, CA06.2006
Skills
- Call center operations
- Customer communications
- Payment processing
- Team development
- Appointment setting
- Data entry
- Documentation and reporting
- Issue resolution
- Answering questions
- Quality assurance
- CRM software
Timeline
Call Center Agent
Total Customer Connect
11.2020 - Current
Cashier/ customer service
Walmart
11.2018 - 11.2019
Teacher assistant
Kids country
12.2017 - 10.2018
Sales associate/store assistant manager
711
01.2016 - 01.2018
Crew member
Taco Bell
06.2015 - 03.2016
Cashier
Dollar Tree
03.2015 - 07.2015
Crew member
McDonalds
06.2014 - 02.2015
General Education -
CCSF San Francisco
Diploma - General Education
San Joaquin County Office of Education