Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Alfaro

Stockton ,CA

Overview

11
11
years of professional experience

Work History

Call Center Agent

Total Customer Connect
11.2020 - Current
  • Answering incoming and outgoing calls
  • Make appointments
  • Keep detailed records or update records
  • Detailed oriented
  • Great customer service

Cashier/ customer service

Walmart
11.2018 - 11.2019
  • Cashier/ customer service
  • Returns/price adjustments
  • Answering customers question
  • Cashing checks/ preventing theft and fraud
  • Organizing ho backs by depts.

Teacher assistant

Kids country
12.2017 - 10.2018
  • Cleaning
  • Putting kids to sleep
  • Assist teachers in Daily activities

Sales associate/store assistant manager

711
01.2016 - 01.2018
  • Changing displays
  • Making sure every co worker is doing assign tasks
  • Cashier customer servicing
  • Stocking cooler
  • Stocking products
  • Cooking food

Crew member

Taco Bell
06.2015 - 03.2016
  • Did training duties
  • Manager duties
  • Crew member duties
  • Cashier
  • Customer service
  • Answering customers questions and complaints

Cashier

Dollar Tree
03.2015 - 07.2015
  • Cashier
  • Stocking
  • Training
  • Answering customer’s questions of store products
  • Opening and closing store

Crew member

McDonalds
06.2014 - 02.2015
  • I transferred from on McDonalds to another
  • I did training
  • Answering customers questions and complaints
  • Bagging food
  • Making food
  • Cleaning duties
  • Stocking

Education

General Education -

CCSF San Francisco
San Francisco

Diploma - General Education

San Joaquin County Office of Education
Stockton, CA
06.2006

Skills

  • Call center operations
  • Customer communications
  • Payment processing
  • Team development
  • Appointment setting
  • Data entry
  • Documentation and reporting
  • Issue resolution
  • Answering questions
  • Quality assurance
  • CRM software

Timeline

Call Center Agent

Total Customer Connect
11.2020 - Current

Cashier/ customer service

Walmart
11.2018 - 11.2019

Teacher assistant

Kids country
12.2017 - 10.2018

Sales associate/store assistant manager

711
01.2016 - 01.2018

Crew member

Taco Bell
06.2015 - 03.2016

Cashier

Dollar Tree
03.2015 - 07.2015

Crew member

McDonalds
06.2014 - 02.2015

General Education -

CCSF San Francisco

Diploma - General Education

San Joaquin County Office of Education

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Stefanie Alfaro