Hi, I’m
Stefanie Avondstondt
Coral Gables ,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Driven and resourceful administrative professional with 16+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
years of professional experience
1
Certification
Work History
University of Giessen
Chief Secretary of the Pediatric Oncology
11.2020 - 06.2023
Job overview
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
- Improved office workflow by redesigning document submission process.
University of Giessen, Germany
Medical Assistant Supervisor
11.2015 - 06.2023
Job overview
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
- Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
- Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
- Reduced wait times for patients by implementing an efficient triage system for urgent cases.
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
- Contributed to cost-saving initiatives by identifying opportunities for reducing expenses without sacrificing patient care quality or employee satisfaction levels.
- Streamlined administrative processes to reduce errors and improve overall office efficiency.
- Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
- Ensured compliance with healthcare regulations through regular audits and staff education.
- Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
- Coordinated with physicians to develop and implement care plans for patients, ensuring the delivery of high-quality medical services.
- Evaluated and interpreted laboratory results to determine diagnoses.
- Prepared reports to document laboratory results and findings.
- Enforced quality control protocols to maintain accuracy of test results.
- Improved medical supply inventory management, ensuring availability and reducing waste through meticulous tracking and ordering.
- Enhanced patient care quality by supervising and training medical assistants in latest clinical procedures.
- Improved efficiency in patient record-keeping by transitioning to digital system, ensuring accuracy and accessibility.
Uni Giessen, Hodgkin- Lymphom -Study Office
Clinical Research Data Manager
11.2015 - 11.2020
Job overview
- Maintained comprehensive documentation related to all aspects of clinical research data management activities for future reference and audits.
- Actively participated in protocol review meetings to provide input on feasibility from a data management perspective.
- Facilitated smooth transitions between different phases of clinical trials through meticulous planning and execution of data management tasks.
- Supported the preparation of regulatory submissions, including clinical study reports and integrated summaries of safety and efficacy, through reliable data management activities.
- Reviewed referral information and kept track of intakes from various referral sources.
- Collected, evaluated, and modeled collected data.
- Complied with research protocols by providing ongoing quality control audits.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Gathered, processed, and shipped lab specimens.
- Followed informed consent processes and maintained records.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Designed, constructed and implemented research proposals, protocols and procedures.
- Prepared scholarly manuscripts and final study reports to communicate results of research to broader scientific community.
- Assisted with analysis of research data in collaboration with research department.
- Supervised data collection by core research staff.
- Established effective communication channels between study teams, resulting in seamless information exchange for efficient decisionmaking.
- Implemented innovative solutions to address unique challenges faced during specific clinical research projects.
- Collaborated with cross-functional teams to ensure timely and accurate data collection, entry, and reporting.
- Ensured compliance with regulatory requirements while managing clinical research data across multiple trials.
- Played a key role in the successful completion of clinical trials by ensuring timely, accurate, and compliant data management practices.
- Provided training and mentorship to junior staff members, enhancing their understanding of clinical research data management practices.
- Streamlined data management processes for increased efficiency and reduced errors in clinical research projects.
- Developed customized database systems for improved data storage, retrieval, and analysis in clinical research studies.
- Managed multiple clinical research databases simultaneously, ensuring accuracy and completeness of all entries.
- Enhanced data quality by implementing rigorous validation checks and data cleaning procedures.
- Conducted regular audits of trial databases to identify discrepancies and rectify them promptly.
Dr. Med Landgraf, Practice for Internal Medicine
Quality Management Representative
05.2008 - 10.2014
Job overview
- Reduced customer complaints by proactively addressing issues and streamlining communication channels.
- Assisted in the development of strategic goals related to quality management system implementation across the organization.
- Collaborated with cross-functional teams to establish best practices in quality assurance and control procedures.
- Ensured adherence to ISO 9001 standards through regular training sessions and documentation updates.
- Determined quality department standards, practices, and procedures.
- Monitored staff organization and suggested improvements to daily functionality.
- Streamlined document control processes, ensuring accuracy and accessibility of critical information for all team members.
- Enhanced product quality by implementing comprehensive quality management systems and processes.
Dr. Med. Landgraf, Practice for Internal Medicine
Medical Laboratory Technician
05.2008 - 10.2014
Job overview
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Recorded and maintained accurate data to facilitate tracking of results.
- Increased overall lab productivity by optimizing work schedules, prioritizing tasks, and minimizing downtime.
- Collaborated with physicians to provide critical input on clinical decisions, based on test results.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
- Aided in the development of new laboratory tests, contributing expertise in methodology selection and validation efforts.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Documented and verified patient information using laboratory information system.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Sonja Leistner Specialist in Ophthalmology
Medical Technical Assistant for Ophtalmology
09.2001 - 03.2006
Job overview
- Gathered, organized and distributed technical documentation.
- Liaised with customers, communicating and resolving problems and concerns.
- Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
- Researched common technology performance issues to assist with diagnoses.
- Implemented system upgrades to help mitigate vulnerabilities.
- Repaired hardware infrastructure using hand tools and components.
- Transferred computer files between programs.
- Enhanced team collaboration by implementing efficient document management systems.
- Increased office efficiency with organization of digital filing systems.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Performed wide-ranging administrative, financial and service-related functions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Drs. Sieber Und Weidig Internal Medicine Practice
Medical Assistant Student
08.1998 - 08.2001
Job overview
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Administered injections proficiently while adhering to strict safety protocols.
- Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
- Assisted physicians with thorough patient evaluations, enabling accurate diagnoses and treatment plans.
- Educated patients on prescribed medications, leading them to better understand their treatments.
- Facilitated timely communication between patients and healthcare providers, ensuring continuity of care.
- Streamlined office procedures by organizing and maintaining accurate medical records for easy access and retrieval.
- Maintained inventory of medical supplies, ordering necessary items in advance to avoid stock shortages.
- Expedited lab processing by accurately labeling specimens before submission.
- Demonstrated adaptability through seamless transition between front-office reception duties and back-office clinical responsibilities.
- Improved clinic workflow, efficiently managing inventory and restocking medical supplies.
- Increased patient trust and satisfaction by providing empathetic support and privacy during sensitive procedures.
- Optimized administrative efficiency by accurately processing insurance forms and patient billing.
- Improved healthcare team preparedness, assembling and sterilizing surgical instruments prior to procedures.
- Strengthened preventive care measures, administering vaccinations and educating patients on health risks.
- Supported clinical research efforts, collecting and organizing data for studies on patient care outcomes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Prepared lab specimens for diagnostic evaluation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Ludwig-Erhard-Schule Staatliche Berufsschule , Schweinfurt, Bayern, Germany
Associate of Science from Medical Professional
07.2001
Comprehensive School , Asscociation School Hassfurt
High School Diploma
07.1998
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Complex Problem-Solving
- Supply Restocking
- Payroll Processing
- File systems management
- Supply Ordering
- Spreadsheet Management
- Database Administration
- Database Management
- Presentation Creation
- Meeting Support
- Database Maintenance
- Fast Learner
- Multitasking and Time Management
- Microsoft Office
- Customer relations and communications
- Excel spreadsheets
- Office Management
Certification
- Study Nurse Certificate, Pharma Akademie Munich, Oct.2018
- Florida Driver's License
Additional Information
Mother Language German,
Fluent in English
Languages
German
Native or Bilingual
English
Professional Working
https://clinicaltrials.gov/study/NCT02684708
I was Documentation and Data manager from Nov. 2015 till Nov. 2020 for and with the Euro NET PHL C2 Study Group.
Timeline
Chief Secretary of the Pediatric Oncology
University of Giessen
11.2020 - 06.2023
Medical Assistant Supervisor
University of Giessen, Germany
11.2015 - 06.2023
Clinical Research Data Manager
Uni Giessen, Hodgkin- Lymphom -Study Office
11.2015 - 11.2020
Quality Management Representative
Dr. Med Landgraf, Practice for Internal Medicine
05.2008 - 10.2014
Medical Laboratory Technician
Dr. Med. Landgraf, Practice for Internal Medicine
05.2008 - 10.2014
Medical Technical Assistant for Ophtalmology
Sonja Leistner Specialist in Ophthalmology
09.2001 - 03.2006
Medical Assistant Student
Drs. Sieber Und Weidig Internal Medicine Practice
08.1998 - 08.2001
Ludwig-Erhard-Schule Staatliche Berufsschule
Associate of Science from Medical Professional
Comprehensive School
High School Diploma
- Study Nurse Certificate, Pharma Akademie Munich, Oct.2018
- Florida Driver's License
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