Stefanie Bailey

• Represent buyers and sellers in real estate transactions, apartment locating and relocations
• Marketing and PR, business development and community networking.
• Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
• Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
• Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
• Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
• Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Provide mobile IV hydration and nutrient supplementation for increased wellness; to include managing symptoms of chronic fatigue, dehydration, low energy, immunity/illness, pre/post illness, migraine relief, athletic events or training, aesthetics, pre/post surgical procedures, chronic disease management, weight loss, and beauty and cosmetics

• Perform IV administration of plasma for anti-aging studies for local MD’s and patients
• Health and wellness coaching to improve health and wellness to include lifestyle changes, nutrition and supplementation symptom management.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
• Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Evaluated patient histories, complaints, and current symptoms.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Performed admissions, re-certifications and discharges for home health patients; provide skilled nursing visits and supervisory visits for home health, including assessment, patient education, wound care, PICC-line care, medication administration and team coordination of care.
• Administered medications accurately and safely, reducing medication errors and adverse reactions.
• Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Managed care from admission to discharge.
• Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
• Provided emotional support to patients and their families.
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
• Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
• Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.

• Assessment, treatment, and education in detox/medical facility for large rehabilitation center in Bandera County that serves active duty, retired military members, and first responders with addiction, mental health, PTSD
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Provided emotional support to patients and their families.
• Managed care from admission to discharge.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.

• Developed and implemented intensive outpatient program for bariatric patients to include group programs, nutritional education, and counseling services with eating disorders, food addictions, mental health diagnosis or trauma
• Additional responsibilities of hiring, training and oversight of staff, providing oversight for buildout and suite completion, HR, AR, compliance and JCAHO survey preparation and readiness, marketing and PR with surgeon practices and referral sources
• Organized and delivered informational seminars to potential clients, and provided nursing assessment and care for patients in program.
• Provided ongoing direction and leadership for program operations.
• Collaborated closely with executive leadership to develop strategic plans for long-term growth.
• Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
• Developed and implemented marketing strategies to promote program awareness and participation.
• Communicated regularly with stakeholders, updating on progress to build support for program.
• Oversaw staff schedules and assignments to handle programming demands.

• Develop, implement, and oversee daily operations, scheduling, sales and marketing, Human Resources, AR, AP, sales and franchise reports, sales tracking and trends, profit and loss, ROI, payroll and tax preparations
• Increased gross sales by 70%, increased service vehicles from 1 to 3, employees from owner/operator with helper to 3 full-time technicians and full-time office manager.
• Enhanced overall business growth by identifying and pursuing new market opportunities.
• Consistently exceeded annual sales targets through diligent account management and strategic outreach efforts.
• Optimized operations efficiency by streamlining internal processes and implementing cost-saving measures.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Created and managed social media campaigns to increase brand engagement.
• Continually maintained and improved company's reputation and positive image in markets served.

• Established solid team – recruiting, hiring, coaching and motivating staff
• Led team to highest census by meeting admissions goals.
• Implemented a strategic plan to grow the practice''s network of referring providers, resulting in higher overall revenue.
• Organized educational events for referring physicians, promoting knowledge sharing and collaboration among specialists.
• Established a strong rapport with local healthcare organizations, creating opportunities for collaboration and cross-referrals between practices.
• Improved patient referral rates by establishing and maintaining strong relationships with healthcare providers.
• Conducted regular meetings with physicians to discuss referral strategies and ensure patient needs were met.

• Provided administrative oversight of the Brenham skilled home health office
• This included business development, financial oversight and budgeting, human resources, compliance; staff, physician and community education, handling of complaints, and marketing/public relations
• At time of promotion to Administrator in January 2011, agency was at all time census high, staff stable and poised for continued growth, AR up to date, budget and financial benchmarks all met
• Administrator for College Station, Brenham and Huntsville, TX
• P&L responsibility for offices exceeding 600 patients in the parent and two branch offices
• Decreased AR to meet company benchmarks, and provided oversight and supervision to all offices to meet compliance standards and company goals
• All three offices reached census highs, decreased AR and increased AP, improved compliance, expanded service areas, and were at the top of company audits.

• Performed admissions, re-certifications and discharges for home health patients; provide skilled nursing visits and supervisory visits for home health.
• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
• Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
• Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
• Educated family members and caregivers on patient care instructions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

• Continued development and operations of newly launched bariatric program
• Duties included scheduling and promotion of informational seminars, marketing of Bariatric program, pre-op education class scheduling; served as pre-op educator, provided staff education regarding bariatrics, case projections and ROI’s, participated in and voiced radio and TV commercials, direct resource for potential patients, liaison between hospital and physicians, manufacturer reps, patients, families, and community
• Hospital and surgeon were initially performing 1-3 lap bands per month, and grew to approximately 100 cases per year
• Program continued to expand to include other physicians and newest bariatric procedures
• This growth led to the acquiring of the Bariatric Center of Excellence designation
• In February 2007 transitioned into self-employed RN First Assistant at the request of surgeon
• Underwent credentialing to be on staff at The Physicians Centre Hospital and St
• Joseph Regional Medical Center in order to assist surgeon with cases at both hospitals and provide education and support for all patients
• RNFA duties included pre-op assessment and education, consulting with OR crew in regard to patient’s needs, safety, positioning, supplies and equipment needs, room set-up, assisting anesthesia and surgeon in preparing for surgery, retraction and exposure, laparoscopic camera handling, suctioning, homeostasis, suturing and wound closure, dressing of wounds, transport and reporting to PACU nurses; post-op support and education, answering patient or family questions, providing discharge instructions and aftercare
• Business management duties included scheduling, marketing, PR, patient and physician relations, insurance requirements and billing, services reimbursed by patients or health insurance
• AR/AP, QuickBooks, providing education materials, online resources, online and phone support for patients
• Additional duties: Bariatric Pre-op Educator, Bariatric Post-op Support Group Facilitator, Marketing consultations, Post-op exercise group facilitator
• Allergan trained to perform Lapband adjustments and practice management.

• Developed, implemented, and oversaw daily operations, scheduling, sales and marketing, Human Resources, AR, AP, sales and franchise reports, sales tracking and trends, profit and loss, ROI, payroll and tax preparations
• Purchased business in 1997 as new franchise in Central Texas
• It was a total startup business, as this area had not been previously worked

Awarded Team to Watch in second year of business, and by third year employed nine and were providing services to clients throughout central Texas, achieving gross sales that exceeded $650,000.