
Dynamic Store Manager with a proven track record in customer service excellence and team leadership. Committed to fostering a positive work environment and driving sales through effective problem resolution and staff coaching.
-Earned Store Manager position after 1 year with the company.
-Treating any store i am in as if it was my own and working with pride and putting the customer at the heart of what the store offers.
-Fostering a team building work environment with my staff. Encouraging work ethic and positive communication.
-Demonstrate a sales and customer focused- mindset by greeting customers within seconds of entering the store, offering first class service and promoting store products and sales.
-Handle transactions, incoming inquiries and complaints, and managed issues and resolved customer complaints in person, via email, and telephone.
-In Store Notary Public within the company
-Supervised and trained multiple associates for not only my location but our other sister locations.
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-Food Service/Pizza Delivery worker in store.
-Store retail associate and interim-manager when needed.
-Sales associate for the fabric department.
-Front end cashier (seasonal position) during two periods: 10/2015 - 12/2015 and 6/2016 - 11/2016