Stefanie Brice
Northlake,TX
Summary
Well-rounded Operations Professional with a background motivating, coaching and overseeing high performing teams. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong critical thinking skills which have helped to drive operational change.
Overview
16
16
years of professional experience
Skills
- People / Team Management
- Effective Communication
- Quality Assurance / Process Improvement
- Operational Workflows & Effectiveness
- Performance Monitoring
- Strategic Goals
- Outcome Analytics
Work History
Regional Operations Lead
Signify Health
, TX, LA, AR, NM, CO, CA
03.2020 - Current
- Responsible for leading a team serving multi-site hospital executives in achieving savings within the BPCI-A program through an emphasis on acute and post-acute operational strategies and process improvement tactics
- Built and maintained regional relationships with Skilled Nursing Facilities (SNF) and Home Health Agencies (HHA)
- Led compilation of assessment reports and data to maintain project effectiveness
- Lead multi-state teams of up to 9 direct reports in optimizing patient outcomes across 50+ skilled nursing centers and home health agencies
- Success achieved through internal and external cross departmental collaboration with healthcare executives, physicians and clinical staff, case management, SNF IDTs, therapy directors, and analytics
- Collaborated with Executive Leadership to recommend actionable changes, lead provisioning and develop strategy plans to maintain operational status
- Responsible for driving culture, developing performance, identifying and showcasing growth opportunities for existing team members and also training/onboarding of new team members across various positions
Post Acute Operations Specialist
Signify Health
, CO, AZ, NM, WY
08.2018 - 03.2020
- Responsible for 14 Hospitals and high quality post-acute networks
- Evaluated, built, and maintained high-quality post-acute networks with partners using CMS, field-reported data, and continued engagement
- Managed patients through their continuum of care post-discharge from acute setting
- Responsible for leading interdisciplinary meetings with post-acute providers to obtain updates, reduce length of stay and mitigate readmissions
- Utilized data to develop action plan of focus areas for care redesign initiatives for network post-acute providers
- Organize and present monthly town hall meetings to showcase data, report on outcomes, and key initiatives with partners and post-acute network
- Facilitate and train new employees on process, product, and clinical escalation models
- Participate in multiple committees for Research and Development of technology product and clinical process development
Market Liaison
Rein Health
Lewisville, TX
10.2017 - 08.2018
- Developed quarterly market strategy to secure new avenues of infusion business
- Built and maintained referral base in given territory
- Weekly interaction with Hospital staff, Hospital and community physicians, Skilled Nursing Facilities and Home Health
- Provided education/training regarding diagnosis specific medication, uses and administration options to medical providers
- Provided bedside education to patient and/or caregiver regarding supplies and dosing prior to discharge from medical facility
Community Liaison
Atrium Medical Center
Denton, TX
03.2016 - 10.2017
- Build and maintain referral base with local SNF, Home Health, Physicians, and any other avenue that could grow outpatient business for the Wound Clinic
- 300% increase patient load within a 12 month span
- Recruit new physicians to establish a stable clinic for outpatient wound care & hyperbarics
- Discuss specialized wound care with these physicians to fully understand our scope of practice
- Other duties assigned have been, inpatient business development and providing education to referral sources regarding direct admits and any criteria changes made by Medicare, physician recruitment for both Integrity and Atrium, assisting CEO, COO, CCO and CFO to schedule meetings within the community, marketing laboratory services within the community, event planning for inpatient and outpatient, etc.
Director of Business Development
Senior Care Centers
Denton, TX
12.2010 - 06.2015
- Oversaw business development and admissions for 3 buildings
- Weekly contact with current credentialed physicians regarding care of current patients, new referrals, and other avenues to consider as potential relationships and revenue
- Recruit and credential specialty physicians to expand clinical offering
- Build and maintain customer relations with local hospitals, LTACs, Rehabs, Home Health, Hospice and community groups/organizations
- Participated in Readmission Mitigation Strategy that led to 3 quarters below Readmission Benchmark
- Active committee board member of Alzheimer’s Association Denton Walk, as well as Denton Heart Walk
Education
North Texas Central College
Corinth, TXSimilar Profiles
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