Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stefanie Carson

Goodyear,AZ

Summary

Proven track record in enhancing customer satisfaction and streamlining checkout processes at Walgreens, demonstrating exceptional problem-solving and customer service skills. Collaborated effectively with teams to maintain a professional appearance and high productivity standards, achieving notable efficiency improvements. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Wear House Worker

Macys Warehouse
Goodyear , AZ
10.2024 - Current
  • Maintained a safe working environment by adhering to company safety policies and procedures at all times.
  • Identified damaged product during picking process and reported it immediately so that proper action could be taken.
  • Picked orders accurately and efficiently according to customer requests.
  • Scanned items using handheld scanners, ensuring accuracy of data input.
  • Loaded outgoing orders onto pallets or racks for shipment via truck or conveyor belt system.
  • Maintained cleanliness of work area in accordance with safety regulations.

Cashier Assistant

Walgreens
02.2022 - 12.2022
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Removed trash, swept, and mopped floors for professional appearance.

Cashier

TJ Maxx
11.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Crew Member

McDonald's
06.2020 - 11.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

GED -

Ceneval
Lazaro Cardenas, Michoacan, IT
08-2023

Associate of Arts - Administration of Justice Studies

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

Skills

  • Customer service
  • Problem solving
  • Patience and empathy
  • Cash handling
  • Professional appearance
  • Honest and dependable
  • Customer assistance
  • Active listening
  • synthesize multiple sources of information to support decision-making
  • Maintain punctuality, reliability, and accountability in fast-paced, high-pressure environments
  • collaborate with professors, career advisors, and alumni to gain insight and guidance on career opportunities
  • communicate orally, visually, and in writing precisely, appropriately, and effectively to varied audiences

Languages

Spanish
Professional

Timeline

Wear House Worker

Macys Warehouse
10.2024 - Current

Cashier Assistant

Walgreens
02.2022 - 12.2022

Cashier

TJ Maxx
11.2021 - 11.2022

Crew Member

McDonald's
06.2020 - 11.2021

GED -

Ceneval

Associate of Arts - Administration of Justice Studies

Maricopa Community Colleges, Estrella Mountain Community College

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