Stefanie Compaore
Honolulu,HI
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable, successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Proficient and adept at keeping teams moving quickly and accurately to achieve company goals. Organized and detail-oriented with strong management of resources and deadlines.
Overview
21
21
years of professional experience
Work History
Relief Manager
Times Supermarket
Kaneohe, HI
10.2023 - Current
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Supervised daily front-end operations, ensuring smooth workflow and optimal customer service.
- Trained and mentored new team members on company policies and customer engagement strategies.
- Coordinated scheduling and staffing to meet peak business demands while maintaining operational efficiency.
- Implemented inventory management practices to enhance product availability and reduce stock discrepancies.
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Collaborated with store management to develop strategies for improving sales and maintaining a positive store atmosphere.
- Implemented effective scheduling techniques, balancing employee availability with store needs to maintain optimal staffing levels during peak hours.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Shipping Coordinator
EnPro
08.2011 - 10.2023
- Reviewed paperwork to determine priorities and set schedules
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Handled high-volume paperwork and collaborated with co-workers to resolve invoicing and shipping problems
- Organized storage areas to optimize material movement and minimize labor hours
- Schedule work for all employees
- Assist with creating truck shipment bill of ladings and pack slips
- Help with shipping of product when needed
- Print and processing of orders
- Assist with creating manufacturing work orders
Retail Store Clerk
Raining Cats and Dogs
03.2005 - 09.2009
- Assisted customer by locating items, processing payments and carrying out heavy purchases
- Maintained store website
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Performed inventory counts and stocked merchandise
- Answered questions about store policies and addressed customer concerns
- Planned and implemented special events to bring in new customers and drive product sales
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions
- Inspected work areas for cleanliness, obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Maintained customer satisfaction with quick and professional handling of product returns
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skills levels
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Education
High School Diploma -
Medical Billing & Coding Diploma - undefined
Skills
- Website Maintenance
- Shipment Planning
- Package Labeling
- Document Drafting
- MS Office
- Multitasking
- PPE Compliance
- Flexible and Adaptable
- Planning and Coordination
- Customer Service
- Team Oriented
Timeline
Relief Manager
Times Supermarket
10.2023 - Current
Shipping Coordinator
EnPro
08.2011 - 10.2023
Retail Store Clerk
Raining Cats and Dogs
03.2005 - 09.2009