Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Delgado

Arcadia

Summary

Dynamic small business owner with expertise in customer relations and operations, previously at Clay’s Plumbing. Proven track record in enhancing client satisfaction and optimizing processes. Skilled in QuickBooks and adept at building strong relationships, ensuring seamless communication, and driving business success through effective management and strategic planning.

Overview

26
26
years of professional experience

Work History

Owner/Maker

Runaway Roan
Arcadia, Fl
04.2014 - Current

I am the owner/maker of Runaway Roan where I specialize in mohair and mule tape horse tack

Dispatch/Office

Reel Tight Fishing Charters
Sarasota, FL
06.2022 - 01.2025
  • Coordinated daily dispatch of fishing charters to optimize vessel utilization and customer satisfaction.
  • Managed communication between crew members and clients to ensure timely departures and arrivals.
  • Implemented safety protocols for crew and passengers during boarding and disembarking procedures.
  • Assisted in maintaining accurate logs of charter schedules, weather conditions, and equipment status.

Administrative Assistant

Pentech, Inc
Bradenton, FL
09.2017 - 11.2021

Answered all phone calls, received orders and fulfilled for shipping. Received payments, reconciled accounts thru Quickbooks.

Office Assistant

Professional Plumbing & Design
Sarasota, FL
01.2013 - 11.2015

Here I answered phone calls, scheduled appointments and dispatched plumbers. Along with invoicing, check deposits, reconciliations, and all other office task

Office Manager

Clay’s Plumbing
Sarasota, FL
06.2000 - 01.2013

Responsible for answering all calls, scheduling appointments and dispatching plumbers. Invoicing, bank deposits, payroll, permitting, vendor ordering and paying, along with reconciliation accounts on QuickBooks and all other offices task

Education

High School Diploma -

Sarasota High School
Sarasota, FL

Manatee Community College
Bradenton, FL

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service

Timeline

Dispatch/Office

Reel Tight Fishing Charters
06.2022 - 01.2025

Administrative Assistant

Pentech, Inc
09.2017 - 11.2021

Owner/Maker

Runaway Roan
04.2014 - Current

Office Assistant

Professional Plumbing & Design
01.2013 - 11.2015

Office Manager

Clay’s Plumbing
06.2000 - 01.2013

High School Diploma -

Sarasota High School

Manatee Community College