Stefanie Eikleberry
Minneola
Summary
Dynamic individual with hands-on experience in public schools and customer service and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Teacher's Assistant
Lake County Public Schools
Minneola, FL
08.2023 - Current
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Worked well in a team setting, providing support and guidance.
NICU Unit Secretary
Winnie Palmer Hospital for Women and Babies
Orlando, FL
02.2017 - 09.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Admitted and discharged patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Received and routed laboratory results to correct clinical staff members.
Internet Sales Coordinator
Lennar
Orlando, FL
09.2025 - Current
- Managed customer inquiries for timely response, ensuring an exceptional customer experience.
- Streamlined the home selection process for clients through thorough needs assessments and tailored recommendations.
- Increased customer satisfaction by providing personalized consultations for new home buyers.
- Maintained detailed records of client interactions using CRM software to improve communication efficiency across the team.
- Provided ongoing support to clients post-sale by addressing any concerns or issues that arose during their transition into their new homes.
- Connected clients with loan officers to assist with financing options for purchasing a new home while working closely with Lennar Mortgage.
- Coordinated appointments to show buyers prospective homes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Guided clients through home selection process, aligning preferences with available properties.
Head Bartender
Roy's Hawaiian Fusion
Orlando, FL
09.2009 - 02.2016
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained several new bartenders and servers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
Rental Manager
Orlando Harley-Davidson
Orlando, FL
02.2007 - 09.2009
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Executed sales and marketing initiatives to increase revenue for company.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Collected and maintained careful records of rental payments and payment dates.
- Maintained rental fleet of over 100 motorcycles.
- Successfully coordinated and launched many large tour groups all around the country.
- Insured all incoming fleet.
- Handled insurance claims on damaged motorcycles.
Education
Associate of Arts - General Studies
Valencia College
05-2016
Skills
- Assessment of student performance
- Educational assistance
- Relationship management
- Project rollout
- Student safety
- Calm and patient demeanor
- Effective communication
- Small group and individual assistance
- Managing student engagement
- Proficient in computer applications
- Enhancing student interaction
- Guiding student development
Certification
- Licensed Real Estate Agent In progress
Timeline
Internet Sales Coordinator
Lennar
09.2025 - Current
Teacher's Assistant
Lake County Public Schools
08.2023 - Current
NICU Unit Secretary
Winnie Palmer Hospital for Women and Babies
02.2017 - 09.2017
Head Bartender
Roy's Hawaiian Fusion
09.2009 - 02.2016
Rental Manager
Orlando Harley-Davidson
02.2007 - 09.2009
Associate of Arts - General Studies
Valencia College