Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

STEFANIE EILAND

Opelika

Summary

Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.

Overview

11
11
years of professional experience

Work History

Property Manager, BTR

Rangewater
10.2024 - Current
  • Successfully increased occupancy from 30% to 70% while maintaining a 85% renewal rate in phase 1.
  • Led lease up in Phase 2 ensuring strong resident acquisition and community growth.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Property Manager

GATEWAY MANAGEMENT COMPANY
12.2023 - 10.2024
  • Developed and implemented effective leasing strategies to maximize occupancy rates
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents
  • Exercised direct supervision over property staff
  • Built relationships with service vendors and submitted associated billing statements
  • Managed day-to-day activities involving tenants, subcontractors, and property management

Assistant Property Manager

SUNCHASE AMERICAN
11.2022 - 12.2023
  • Assisted property manager in leasing and marketing activities
  • Created tenant files, maintained records of rental payments, and tracked lease agreements
  • Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks
  • Conducted regular inspections of properties to identify any needed repairs or improvements
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms
  • Processed applications received from prospective tenants verifying credit history, employment status
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement


Owner/Operator

STEFANIE'S FURNITURE SHOPPE
01.2019 - 11.2022
  • Oversaw daily operations of the business and provided guidance when needed
  • Kept records for production, inventory, income, and expenses
  • Established marketing strategies, such as social media campaigns, to promote the business
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
  • Initiated cost-cutting measures when necessary, without sacrificing the quality of products or services
  • Merchandising
  • All marketing and advertising
  • Set pricing structures according to market analytics and emerging trends

Leasing Agent/Assistant Manager

WOODRUFF PROPERTY MANAGEMENT COMPANY
02.2014 - 10.2017
  • Inspected vacant units and ensured they were ready for showings
  • Greeted prospective tenants, answered questions, and provided tours of the property
  • Processed applications by conducting background checks and verifying references
  • Maintained accurate records of all tenant leases, payments, and occupancy status
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner
  • Prepared monthly financial reports for management review
  • Managed multiple projects simultaneously while meeting deadlines
  • Participated in community events related to leasing activities or tenant relations
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
  • Increased occupancy through dynamic marketing initiatives

Education

GED -

Chattahoochee Valley Community College
Phenix City, AL
05.2012

Skills

  • Payment Collection
  • Relationship Building and Rapport
  • Records Management
  • Business Processes and Procedures
  • Customer service-focused
  • Staff management
  • Occupancy management

Awards

River Region Apartment Association Board Alternate 

River Region Committee Member (Events, Charity and Membership)

2023 Rising Star Award

Timeline

Property Manager, BTR

Rangewater
10.2024 - Current

Property Manager

GATEWAY MANAGEMENT COMPANY
12.2023 - 10.2024

Assistant Property Manager

SUNCHASE AMERICAN
11.2022 - 12.2023

Owner/Operator

STEFANIE'S FURNITURE SHOPPE
01.2019 - 11.2022

Leasing Agent/Assistant Manager

WOODRUFF PROPERTY MANAGEMENT COMPANY
02.2014 - 10.2017

GED -

Chattahoochee Valley Community College

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STEFANIE EILAND