Stefanie Ervin
Administrative Assistance/Receptionist
Weatherford,TX
You are never too old to be what you might have been.
George Eliot
Summary
Reliable secretary with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Secretary
Circle Cars & Truck Sales
Springtown, TX.
05.2016 - 12.2020
- Standard office duties (Faxing, mail handling, multi phone lines...etc.)
- Handled over 50 customers per day
- Filed automobile insurance claims
- Closed accounts
- Prepared repossession paperwork on defaulted account's
- Applied payments for customer’s
- Verified customer's auto insurance
- Made bank deposit’s
- Made calls on late account’s
- Notarized office affidavit's
- Notarized documents for customer’s
- Set-up payment plan’s for customer’s .
Medical Receptionist/Scheduler
Health First Medical Group
Ft Worth, TX
01.2008 - 01.2010
- Standard front office duties (Faxing, mail handling, multi phone lines...etc.)
- Scheduling appointments for 32 Doctor’s
- Submitted insurance claims
- Disputed & Resubmitted insurance claims
- Followed-up with patient’s
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Obtained payments from patients and scanned identification and insurance cards.
- Enhanced office efficiency by handling 200+ callers per day.
- Carefully transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Dental Assistant/Office Manager
Dr, Bradley Hawkins D.D.S.
Azle, TX.
01.1993 - 01.1996
- Standard front office duties (Faxing, mail handling, multi phone lines...etc.)
- Scheduled over 50 patients a week
- Patient charting
- Insurance verification
- Assisting
- Handled all incoming & outgoing lab orders
- Sterilized dental instruments
- Prepared rooms
- Prepared patient's for extractions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Office administration
Filing and data archiving
Multi-line Telephone Systems
Mail handling
Scheduling
Patient Scheduling
Performance improvement
OSHA compliance
60 WPM typing speed
Office management
Supervising staff
Multi-line phone proficiency
Administrative Skills
Basic Administrative Knowledge
Administrative Support
Administrative Office Operations
Timeline
Administrative Assistant/Secretary - Circle Cars & Truck Sales
05.2016 - 12.2020
Medical Receptionist/Scheduler - Health First Medical Group
01.2008 - 01.2010
Dental Assistant/Office Manager - Dr, Bradley Hawkins D.D.S.
01.1993 - 01.1996