Stefanie Gutridge
Raleigh,NC
Summary
Goal oriented and self-directed, with strong communication, organizational, and interpersonal skills. Highly experienced in customer service and retail management. Demonstrated ability to learn on the job and manage multiple tasks; skilled at problem solving and building relationships. Committed Safety Supervisor with experience conducting proactive and reactive safety training and coaching with employees. Dedicated to researching and implementing safety measures based on company operations and latest information ascertained through official agencies. Outstanding working knowledge of federal regulations and rules.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Safety Supervisor
UPS
01.2020 - Current
- Transitioned from floor supervisor to safety supervisor, managing teams, and maintaining databases.
- Promoted safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Monitored safety practices of new and existing employees.
Area Manager
Overseas Service Corporation
01.1997 - 01.2002
- Worked remotely/ independently to promote company products and displays in three military commissaries, utilized per diem staff, submitted monthly reports, and developed/maintained customer relations.
- Led team to achieve company goals and exceed targets consistently, fostering positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Education
Bachelor's degree in Business Administration -
University of Mary Washington
Fredericksburg, VA01.2002
Skills
- Self-motivated
- Responsible
- Organized
- Adaptable
- Punctual
- Analytical
- Quick learner
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
Knowledge Skills Abilities
Handled direct customer interactions and broad service functions, Managed payroll for per diem staff, Effectively addressed customer concerns and resolved service issues, Managed operating plans for staffing, hours, process rates and procedures, Trained new personnel in operations and duties, Managed, tracked, and audited inventory for most effective stocking rates, Creates and maintains trackers/ databases for 300+ FTEs: DOK, Obsv, Mentor, Compliance, and Itp; local, regional, and national, Utilizes department guidelines to ensure appropriate information has been provided and entered into databases within specified time parameters, Weekly/ monthly safety audits, Monthly local newsletter
Certification
- CNA - Certified Nursing Assistant
- BLS - Certified
Timeline
Safety Supervisor
UPS
01.2020 - Current
Area Manager
Overseas Service Corporation
01.1997 - 01.2002
Bachelor's degree in Business Administration -
University of Mary Washington
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