Hi, I’m
Stefanie Hansen Dicker
Minnetonka,MN
Summary
Detail-oriented professional transitioning into the legal field with foundational paralegal coursework and ongoing legal education. Extensive experience in client-facing roles requiring strong customer service skills, organization and communication. Recognized for logical and analytical approach to problem-solving and a commitment to maintaining trust and transparency in all interactions. Eager to leverage existing skills while excited for new challenges in a new and challenging environment.
Overview
9
years of professional experience
Work History
Gray Home and Lifestyle
Sales
05.2024 - Current
Job overview
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Established strong relationships with customers through honesty, effective communication and integrity.
- Processed incoming product shipments from beginning to end, maintained proper inventory protocols, and handled outgoing online sales shipments.
- Trained associates on product specifications, merchandising, counter organization and retail sales.
- Resolve client inquiries and issues while maintaining professionalism and accuracy
Bezel+Brass Jewelry
Silversmith/Jewelry Designer
01.2017 - Current
Job overview
- Developed unique piece designs for individual clients.
- Fabricated pieces by hand and using sterling silver, brass and specialized equipment.
- Small business sales: Gray Home and Lifestyle, Excelsior MN; The Local Nomad, Phoenix AZ; Frances Boutique, Phoenix AZ; Merite Salon, Minnetonka MN
- Drafted written communications for clients, vendors, and retail partners
- Coordinated logistics for online sales, trade shows, and retail partnerships while meeting strict deadlines
- Oversaw business operations requiring attention to detail, compliance, and organization
Frances Boutique
Retail Associate
05.2019 - 07.2021
Job overview
- Processed all transactions, in store POS and online orders, with 100% accuracy.
- Managed inventory documentation and merchandise intake
- Provided professional client support during high-volume periods
Education
Inver Hills Community CollegeInver Grove Heights, MN
No Degree from Paralegal
2025
University Overview
Relevant Coursework Completed:
*Introduction to Law and Contracts
*Social Inequalities
*Criminal Justice Systems
*Family Law
Model College of Hair DesignSaint Cloud, MN
Cosmetology Degree from Cosmetology
07-1999
Skills
- Attention to detail and accuracy
- Collaborative teamwork
- Strong Organizational skills
- Effective client communication
- Proactive learner with a solid work ethic
Timeline
Sales
Gray Home and Lifestyle
05.2024 - Current
Retail Associate
Frances Boutique
05.2019 - 07.2021
Silversmith/Jewelry Designer
Bezel+Brass Jewelry
01.2017 - Current
Inver Hills Community College
No Degree from Paralegal
Model College of Hair Design
Cosmetology Degree from Cosmetology
Additional Relevant Experience
Bookkeeping / Financial Records Management
- Maintained accurate financial and client records with strict attention to detail and compliance requirements
- Completed bi-weekly payroll accurately and timely
- Tracked approvals, deadlines, and reconciliations to ensure timely and accurate recordkeeping
- Worked independently while balancing multiple priorities and meeting defined deadlines
- Accurate and detailed data-entry