Stefanie Holloway
Upland,PA
Summary
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
Developed skills in patient care and clinical support within fast-paced dental clinic environment. Expertise in managing patient flow, assisting with procedures, and maintaining sterile conditions. Seeking to transition into new field by leveraging these skills to contribute to dynamic team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Yolo Logos LLC
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed detailed plans based on broad guidance and direction.
Data Entry Clerk
SMH Consulting LLC
01.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Improved team efficiency, training new staff on data entry protocols and software.
- Enhanced team productivity with organization and filing of documents both digitally and physically.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Supported successful audit processes by providing accurate and timely data reports.
- Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
- Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
- Verified data files prior to entry to maintain high data accuracy.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
Lead Efda
Pennsylvania Dental Group
08.2017 - Current
- Greeted patients and prepared them for treatment being rendered
- Logged in and sent out all vinyl impressions, cosmetic cases, and denture cases
- Four handed chairside assisting the doctor with procedures such as preventative, restorative, root canal therapy, simple extraction, veneer and crown preparations, and denture cases
- Properly cleaned and disinfected dental treatment rooms
- Replaced all infection control barriers in treatment rooms
- Disinfected and cleaned instruments to be bagged and cleaned in autoclave
- Draped patients and prepared them for digital radiographs
- Used Dentrix software system to make appointments, review treatment plans, upload digital radiographs, and tracking lab cases
- Taking preliminary and final impressions and bite registrations;
- Placing temporary fillings after examination and diagnosis by the dentist;
- Fabricating, placing and removing temporary crowns or temporary bridges;
- Placing and carving composite and amalgam restorations; and applying sealants
- Removed sutures for post-operative patients
- Place order and organize all the supplies needed in office
- Interview and Train new hires
- Cross trained with Front Desk(Collect/ calculate copays, submit pre-d to insurance, answer phones )
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of staff
- Evaluated 30+ records for accuracy, value and status of preservation daily.
Data Entry Clerk
Sweet Potato Cafe
04.2020 - 01.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Lead Efda
Hoorfar Dental Group
04.2017 - 08.2017
- Greeted patients and prepared them for treatment being rendered
- Logged in and sent out all vinyl impressions, cosmetic cases, and denture cases
- Four handed chairside assisting the doctor with procedures such as preventative, restorative, root canal therapy, simple extraction, veneer and crown preparations, and denture cases
- Properly cleaned and disinfected dental treatment rooms
- Replaced all infection control barriers in treatment rooms
- Disinfected and cleaned instruments to be bagged and cleaned in autoclave or statim
- Draped patients and prepared them for digital radiographs
- Used Dentrix software system to make appointments, treatment plans, upload digital radiographs, and tracking lab cases
- Taking preliminary and final impressions and bite registrations;
- Placing temporary fillings after examination and diagnosis by the dentist;
- Fabricating, placing and removing temporary crowns or temporary bridges;
- Placing and carving composite and amalgam restorations; and applying sealants
- Removed sutures for post-operative patients
- Emptied all trash and mop treatment rooms in the clinical area of office
Lead Efda
H&R Dental
11.2014 - 05.2017
- Assisted in chairside four and six handed dentistry procedures such as restorative, root canal therapy, oral surgery, periodontal surgery, and cosmetic procedures
- Placing and carving composite and amalgam restorations; and applying sealants
- Fitted bands for space maintainers to be cemented in patient’s mouth after extractions
- Properly cleaned and disinfected all dental equipment
- Assisted with the incoming and outgoing patients
- Draped the patients with lead aprons and prepared the patient for dental radiographs
- Replaced infection control barriers after every patient
- Replaced and stocked all clinical products used
- Disinfected all lead gowns after each patient
- Assisted in Cerac crown procedures as well as inlays and onlays using the CAD/CAM machine
- Fabricated temporary crowns for crown preparation patients
- Mixed and placed dental materials for the dentist
- Pulled charts and filed charts back after care has been rendered
- Evaluated 30+ records for accuracy, value and status of preservation daily.
Lead Efda
University of Pennsylvania
10.2015 - 01.2017
- Assisted in chairside four and six handed dentistry procedures such as restorative, root canal therapy, oral surgery, periodontal surgery, and cosmetic procedures
- Placing and carving composite and amalgam restorations; and applying sealants
- Fitted bands for space maintainers to be cemented in patient’s mouth after extractions
- Properly cleaned and disinfected all dental equipment
- Assisted with the incoming and outgoing patients
- Draped the patients with lead aprons and prepared the patient for dental radiographs
- Replaced infection control barriers after every patient
- Replaced and stocked all clinical products used
- Disinfected all lead gowns after each patient
- Fabricated temporary crowns for crown preparation patients
- Mixed and placed dental materials for the dentist
- Pulled charts and filed charts back after care has been rendered
Lead Efda
All Care Dental
12.2014 - 07.2015
- Greeted patients and prepared them for treatment being rendered
- Logged in and sent out all vinyl impressions, cosmetic cases, and denture cases
- Four handed chairside assisting the doctor with procedures such as preventative, restorative, root canal therapy, simple extraction, crown preparations, and denture cases
- Properly cleaned and disinfected dental treatment rooms
- Replaced all infection control barriers in treatment rooms
- Disinfected and cleaned instruments to be bagged and cleaned in autoclave or statim
- Draped patients and prepared them for digital radiographs
- Used Dentrix software system to make appointments, treatment plans, upload digital radiographs, and tracking lab cases
- Taking preliminary and final impressions and bite registrations;
- Placing temporary fillings after examination and diagnosis by the dentist;
- Fabricating, placing and removing temporary crowns or temporary bridges;
- Placing and carving composite and amalgam restorations; and applying sealants
- Removed sutures for post-operative patients
- Emptied all trash and mop treatment rooms in the clinical area of office
Education
Associate of Arts -
Allstate Career School
Essington, PA07.2014
High School Diploma -
Academy Park High School
Sharon Hill, PA06.2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
Certification
- PA Expanded Functions Dental Assistant Certification Current
- PA X-ray License since2013 Current
- A.H.A Basic Life Skills First Responders CPR card Current
Timeline
Manager
Yolo Logos LLC
01.2023 - Current
Data Entry Clerk
SMH Consulting LLC
01.2022 - Current
Data Entry Clerk
Sweet Potato Cafe
04.2020 - 01.2022
Lead Efda
Pennsylvania Dental Group
08.2017 - Current
Lead Efda
Hoorfar Dental Group
04.2017 - 08.2017
Lead Efda
University of Pennsylvania
10.2015 - 01.2017
Lead Efda
All Care Dental
12.2014 - 07.2015
Lead Efda
H&R Dental
11.2014 - 05.2017
High School Diploma -
Academy Park High School
- PA Expanded Functions Dental Assistant Certification Current
- PA X-ray License since2013 Current
- A.H.A Basic Life Skills First Responders CPR card Current
Associate of Arts -
Allstate Career School
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