Summary
Overview
Work History
Education
Skills
Timeline
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Stefanie Homitz

Apopka,FL

Summary

Knowledgeable Practice Administrator offering more than 25 years of experience working for a well-known Family Practice Physician, Gary G. Lehman, MD. Well-versed in all aspects of managing a successful private practice, which included management of Physician and three non-physician providers working in a long term care setting. Responsible for making all day to day decisions and the majority of all other business decisions. This was due to the Physician's desire to focus on the practice of medicine, have limited involvement in business related tasks, and Physician's trust in the Practice Administrator's ability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Interested in full-time, long term employment and becoming part of a team. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Practice Administrator

Gary G. Lehman, MD PA
07.2005 - Current
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Enhanced patient satisfaction with timely appointment scheduling and organized record keeping.
  • Increased staff productivity by providing training, guidance, and performance evaluations.
  • Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
  • Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
  • Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
  • Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
  • Collaborated with physician and non physician providers to develop strategic plans for expanding the scope of services offered by the practice.
  • Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
  • Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
  • Handled human resources tasks such as hiring, on-boarding, payroll management, and employee relations issues resolution.
  • Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
  • Identified areas for cost reduction by conducting regular audits of operational expenses.
  • Partnered with local healthcare organizations to facilitate networking events aimed at raising awareness about available specialty services provided at our clinic.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Addressed and remedied all patient or team member issues.
  • Provided supervision and management to team of support personnel.
  • Developed close working relationships with front office and back office staff.
  • Ordered all office supplies and kept check on inventory levels.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Developed policies and procedures for effective practice management.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Communicated closely with patients, ensuring medical information was kept private.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Supervised team of 9 employees, including non-physician providers, clinical assistants and office personnel.

Clinical Supervisor

Gary G. Lehman, MD PA
12.1999 - 07.2005
  • Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
  • Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
  • Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
  • Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
  • Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
  • Established strong referral networks with local healthcare providers that facilitated seamless coordination between services.
  • Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.
  • Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
  • Lead and directed team of 6 clinical personnel and support staff.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Developed and adjusted work schedules for clinical staff.
  • Assessed patients, determined needs and managed care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Medical Assistant

Central Florida Primary Care, ORMC
05.1998 - 11.1999
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Associate of Science - Medical Assisting

Everest University, Orlando
Orlando
05.1998

Skills

  • Quality Assurance
  • Conflict Resolution
  • Decision Making
  • Credentialing Management
  • Team Building
  • Patient Relations
  • Medical Billing
  • Human Resources Management
  • Operations Management
  • Inventory Management
  • HIPAA Compliance
  • Effective Communication
  • Organizational Skills
  • Performance Improvement
  • Financial Management
  • Scheduling Coordination
  • Records Management
  • Policy and Procedure Development
  • Electronic Health Records
  • Performance Metrics
  • Payroll Administration
  • Employee Performance Evaluations
  • Employee Work Scheduling
  • Financial Operations Oversight
  • Operational Records Maintenance
  • Financial Reporting Coordination
  • Employee Training Program
  • Employee Supervision
  • Critical Thinking
  • Risk Management
  • Problem Identification
  • Immunizations
  • Medical Clinical Procedures
  • Medical Condition Coding
  • Data Analysis
  • Budgeting and Forecasting
  • Strategic Business Planning
  • Codes Compliance
  • Medicare Compliance
  • Clinical Quality Program Standards
  • Organizational Goal Development
  • Regulatory Compliance

Timeline

Practice Administrator

Gary G. Lehman, MD PA
07.2005 - Current

Clinical Supervisor

Gary G. Lehman, MD PA
12.1999 - 07.2005

Medical Assistant

Central Florida Primary Care, ORMC
05.1998 - 11.1999

Associate of Science - Medical Assisting

Everest University, Orlando

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Stefanie Homitz