Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefanie Horner

Myrtle Beach,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I love all things related to customer service, planning, researching, events, travel, and overall making peoples lives easier, and more fun. I love working with people and love leading people and achieving goals, and making money.

Overview

8
8
years of professional experience

Work History

Event Coordinator and Hospitality Director

Beach Church
Myrtle Beach, SC
07.2018 - 01.2022
  • Coordinated requests and managed third-party events hosted on property for charitable and other organizations.
  • Reviewed work completed by events coordinator, delivered feedback and verified timely completion of tasks.
  • Developed and monitored annual goals and key metrics for continuous improvements for internal service groups.
  • Served as liaison between executive management and events department.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Planned, coordinated, and followed through with outside church events such as dance competitions, outside concerts, etc. working with Tech Directors, hosts, management companies making through our events went smoothly and that the customer was happy

Administrative Assistant

Beach Church
Myrtle Beach, SC
01.2016 - 06.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Healthcare Advisor

United Healthcare
Greensboro, NC
01.2011 - 12.2012
  • Assisted with regulatory issues such as compliance.
  • Consulted with healthcare professionals on business decisions.
  • Created and implemented organizational policies and procedures.
  • Oversaw accounting, budgeting, and financial reporting.
  • Conducted research and investigations into Claims, Denials, Workers Compensation, and Audits.
  • Took calls from patients, and healthcare providers to discuss coding, and procedures to assure claims were paid in timely manner.
  • Followed document protocols to safeguard confidentiality of patient records in compliance with HIPPA.
  • Facilitated communication between patients and various departments and staff.
  • Explained ICD and CPT coding to patients as it related to how their claims were paid and or denied.
  • Verified Coordination of Benefits.

Education

Associate of Science -

Kings College
Charlotte, NC
06.1993

Skills

  • Vendor Relationships
  • Volunteer Scheduling
  • Menu Pricing and Writing
  • Hospitality Management
  • Money Handling
  • Staffing and Sales Reporting
  • Delegating Assignments and Tasks
  • Monitoring Food Preparation
  • Customer Satisfaction
  • Supply Ordering and Management
  • Anticipating Problems
  • Front of House Management

Timeline

Event Coordinator and Hospitality Director

Beach Church
07.2018 - 01.2022

Administrative Assistant

Beach Church
01.2016 - 06.2018

Healthcare Advisor

United Healthcare
01.2011 - 12.2012

Associate of Science -

Kings College

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Stefanie Horner