Stefanie Manzanares
Miami,FL
Summary
Dynamic professional with a successful background in design consulting, sales leadership, and project coordination. Proven expertise in curating tailored selections for luxury experiences, exceeding sales goals, and fostering enduring client relationships. A visionary in visual merchandising, with a track record of creating captivating displays that drive sales growth. Adept at team management, strategic planning, and data analysis. Passionate about delivering memorable customer experiences and elevating spaces through innovative solutions.
Overview
14
14
years of professional experience
Work History
Interior Design Consultant & Project Coordinator
Twill & Texture
04.2022 - Current
- Collaborate closely with Interior Designers to curate bespoke selections for client residences, specializing in wallpaper, plumbing fixtures, and custom rug designs for luxury residential and commercial projects.
- Manage bookkeeping tasks such as purchase orders and expense tracking via QuickBooks.
- Maintain an organized calendar for project installations and oversee meticulous adherence to timelines.
- Leverage expertise in reading floor plans and CAD designs.
- Elevate the showroom experience by representing the brand at trade shows and engaging with vendors for enhanced product selection.
- Conduct site visits during construction phase to ensure adherence to design specifications as well as troubleshoot any issues that can arise.
- Streamlined internal processes by implementing efficient project management tools for superior organization.
- Developed comprehensive project estimates based on material costs, and labor requirements.
Team Manager
Gucci
11.2018 - 01.2022
- Led and inspired a high-performance team to surpass sales targets and key performance metrics.
- Conducted personalized weekly check-ins to ensure team members' productivity.
- Fostered an inclusive and productive workplace environment by adhering to company protocols..
- Cultivated enduring client relationships through exceptional service, resulting in a loyal customer base.
- Delivered product knowledge effectively, aligning with corporate messaging.
- Produced weekly analytical reports for upper management encompassing sales data, performance indicators, and client engagement narratives.
- Collaborated with buyers to optimize product allocation strategies.
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Visual Merchandiser & Sales Supervisor
ALICE & OLIVIA
08.2016 - 11.2018
- Managed the visual merchandising for the company's flagship Miami store, driving over $1M in sales within a fiscal year.
- Spearheaded openings of both pop-up and permanent locations, including Hamptons locations.
- Elevated sales and profitability by nurturing relationships with clients and consistently delivering exceptional customer experiences.
- Orchestrated team success through motivating weekly check-ins.
- Conducted in-house product knowledge sessions and off-site education sessions to maintain operational and visual excellence.
- Served as the crucial link between the Design District team and the buying team, optimizing product allocation for peak profitability.
- Led store-related charitable initiatives and marketing endeavors.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Visual Merchandiser
INTERMIX
05.2015 - 08.2016
- Collaborated with senior visual executives to execute strategic product placements during floor sets.
- Regularly attended meetings at the flagship Bal Harbour store, contributing to visual directives.
- Leveraged personal styling background to innovate a 'buy now wear now' visual approach, adopted for future styling and training.
- Created personalized consignment packages for prominent clientele, enhancing their lifestyles through fashion.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Client Advisor
DIANE VON FURSTENBERG
04.2014 - 05.2015
- Cultivated strong client relationships, amassing a robust DVF client portfolio.
- Managed incoming shipments to streamline inventory placement.
- Curated and managed social media presence for the Coral Gables store.
- Designed and orchestrated in-store events to showcase and promote new collections.
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
Assistant Manager & Personal Stylist
RON ROBINSON for FRED SEGAL
08.2010 - 05.2014
- Guided the Ron Robinson department as Assistant Manager, overseeing a team of seven.
- Pioneered sales trainings, resulting in exceeded sales and performance objectives.
- Analyzed daily and weekly sales data to inform strategic decisions.
- Maintained visual standards according to company guidelines, and trends.
- Worked closely with the Robinson family to realize their vision for an intimate retail experience.
- Established enduring relationships with high-profile and celebrity clientele, offering lifestyle styling across various categories.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor's Degree -
University of California
Santa Barbara, CA05.2010
Skills
- Project Coordination
- Client Relationship Management
- Visual Merchandising
- Team Leadership
- Sales Strategy
- Product Knowledge
- Inventory Management
- Event Coordination
- Data Analysis and Reporting
- QuickBooks
- Market Trends
- Staff Training and Development
- Retail Operations
Timeline
Interior Design Consultant & Project Coordinator
Twill & Texture
04.2022 - Current
Team Manager
Gucci
11.2018 - 01.2022
Visual Merchandiser & Sales Supervisor
ALICE & OLIVIA
08.2016 - 11.2018
Visual Merchandiser
INTERMIX
05.2015 - 08.2016
Client Advisor
DIANE VON FURSTENBERG
04.2014 - 05.2015
Assistant Manager & Personal Stylist
RON ROBINSON for FRED SEGAL
08.2010 - 05.2014
Bachelor's Degree -
University of California
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