Stefanie Martinez Acosta
Shawnee
Summary
Experienced and reliable warehouse lead with over 8 years in team management, quality control, customer service and operations, seeking a challenging position that allows me to apply my skills in communication, teamwork, problem-solving, organization, attention to details, time management, adaptability, multitasking and customer service. Committed to continuous learning and growth in a dynamic and collaborative environment, with a strong track record of delivering results and contributing to team success.
Overview
8
8
years of professional experience
Work History
Warehouse Lead
HairUwear, Inc.
05.2017 - 12.2024
- Managed and supervised warehouse operations including shipping, packing, purchase
orders, and returns.
- Led a team, providing training, scheduling, and performance evaluations.
- Developed and implemented efficient workflows improving order accuracy and
processing times.
- Conducted Quality Assurance (QA) checks to ensure product standards and operational
compliance.
- Delivered excellent customer service, resolving issues and maintaining client
satisfaction.
- Maintained accurate data entry records for inventory and orders.
- Collaborated across departments to support company management and operational
goals.
Education
Gerardo Abreu Fontan
Havana, Cuba06-2016
Skills
● Supervisory experience
● Time management
● Customer service
● Order picking
Bilingual: Fluent in English and Spanish (speaking, reading, and writing)
●Team Leadership & Management
● Quality Assurance (QA) & Quality Control
● Customer Service & Client Relations
● Data Entry & Inventory Management
●Strong Organizational & Communication Skills
●Problem Solving & Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Lead
HairUwear, Inc.
05.2017 - 12.2024
Gerardo Abreu Fontan
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