Executive Assistant to the Chief Financial Officer
Helios Technologies
01.2022 - 01.2025
Streamlined CFO''s daily schedule by expertly managing appointments, travel arrangements, and meeting logistics.
Ensured timely submission of expense reports, invoices, and reimbursements by meticulously tracking all financial transactions related to the CFO''s office.
Coordinated cross-departmental communication, fostering collaboration between finance teams and other organizations.
Maintained strict confidentiality while handling sensitive information related to company finances, legal matters, and personnel issues.
Organized high-profile events on behalf of the CFO & Investor Relations to foster strong relationships with key stakeholders within the industry.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Organized and coordinated conferences and monthly meetings.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Administrative Manager
Helios Technologies
05.2021 - 01.2025
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Streamlined travel arrangements for executives, optimizing itineraries and reducing travel expenses.
Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
Created organized filing system to manage department documents.
Coordinated office events, seminars and meetings for staff and clients.
Head of Housekeeping Services
One Hundred Central
02.2011 - 05.2021
Oversaw hiring process for new housekeeping staff members by selecting qualified candidates who aligned with company values and possessed strong customer service skills.
Coordinated special projects such as deep cleanings or renovations to minimize disruption to owners and maximize available resources.
Enhanced owners satisfaction by maintaining high standards of cleanliness and order in all rooms and common areas.
Streamlined housekeeping operations for increased efficiency through effective staff scheduling, task delegation, and resource allocation.
Managed annual budget planning for housekeeping department by reviewing expenses, forecasting future needs, and identifying areas for cost reduction.
Maintained required records of work hours, budgets and payrolls.
Collaborated with maintenance teams to address repair issues in a timely manner, ensuring minimal disruption.
Worked with front desk to respond promptly to all requests from owners & guests.
Placed orders for housekeeping supplies and guest toiletries.
Trained and mentored new staff on cleaning and safety protocols.
Completed schedules, shift reports, and other business documentation.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Front Desk Lead
One Hundred Central Avenue
09.2009 - 05.2021
Enhanced owner & guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
Managed high call volume and email inquiries, efficiently addressing owners concerns and providing accurate information regarding reservations, services, etc.
Assisted management in implementing new front desk procedures to increase efficiency and improve guest experiences.
Trained new front desk staff members, fostering a team environment and ensuring consistent service quality for owners & guests.
Maintained clean and organized front desk areas to uphold polished company image.
Completed daily logs for management review.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Coordinated with maintenance and housekeeping staff to ensure proper safety & cleanliness is at owners satisfaction.
Education
Archbishop McCarthy High School
Fort Lauderdale, FL
2002
Skills
Travel coordination
Expense reporting with Concur
Office organization
Event planning
Schedule & calendar management
Professional and mature
Timeline
Executive Assistant to the Chief Financial Officer