STEFANIE NELSON

Responsible for staying informed about the various services and resources accessible to patients both locally and nationally. This involved directing patients to suitable healthcare programs and resources, as well as clearly explaining these services using my medical and administrative expertise. I conducted interviews with patients and their care teams to pinpoint issues related to healthcare expenses, and I facilitated communication among patients, their families, medical personnel, and service or program providers.

• A one-year contract. Verify numerical data, postings, and documentation for accuracy in entry and calculations, and conduct analysis of information; manage debits, credits, and account totals utilizing specialized accounting software; generate payroll checks and invoices; adhere to federal, state, and company policies, procedures, and regulations.

Deliver exceptional customer service by warmly welcoming and helping customers, addressing their questions and concerns; oversee and guide team members involved in sales, inventory management, cash reconciliation, or customer service tasks; train staff on effectively managing challenging and complex sales situations.