Summary
Overview
Work History
Education
Skills
Timeline
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STEFANIE N. SMITH

GA

Summary

Competent administrative professional. Proficient knowledge of Windows applications, keyboarding, and use of automated systems. Articulate with excellent verbal and written communication skills.

Overview

9
9
years of professional experience

Work History

Lead Surgery Coordinator

Goal Plastic Surgery
07.2022 - 11.2024
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated post-operative care plans with nursing staff to ensure a smooth transition from surgery to recovery for each patient.

Store Manager/General Manager

TitleMax
02.2021 - 06.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

BDC Service Manager

Jim Ellis Audi of Marietta
04.2018 - 01.2021
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Met with customers to discuss service needs and offer available solutions.

Administrative Assistant

Coca-Cola Company
08.2015 - 03.2018
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Cosmetology -

Chattahoochee Technical College
Marietta, Georgia
03.2008

Retail Management - Fashion Design and Marketing

American Intercontinental University
Buckhead, Georgia
05.2007

Skills

  • Customer Service
  • Team Building and Leadership
  • Communications
  • Time Management
  • Problem Solving
  • Process and Procedures
  • Decision Making
  • Dependable and self-motivated
  • Fast Learner
  • Interpersonal Skills

Timeline

Lead Surgery Coordinator

Goal Plastic Surgery
07.2022 - 11.2024

Store Manager/General Manager

TitleMax
02.2021 - 06.2022

BDC Service Manager

Jim Ellis Audi of Marietta
04.2018 - 01.2021

Administrative Assistant

Coca-Cola Company
08.2015 - 03.2018

Retail Management - Fashion Design and Marketing

American Intercontinental University

Cosmetology -

Chattahoochee Technical College

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STEFANIE N. SMITH