STEFANIE N. SMITH
GA
Summary
Competent administrative professional. Proficient knowledge of Windows applications, keyboarding, and use of automated systems. Articulate with excellent verbal and written communication skills.
Overview
9
9
years of professional experience
Work History
Lead Surgery Coordinator
Goal Plastic Surgery
07.2022 - 11.2024
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated post-operative care plans with nursing staff to ensure a smooth transition from surgery to recovery for each patient.
Store Manager/General Manager
TitleMax
02.2021 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
BDC Service Manager
Jim Ellis Audi of Marietta
04.2018 - 01.2021
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
- Met with customers to discuss service needs and offer available solutions.
Administrative Assistant
Coca-Cola Company
08.2015 - 03.2018
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Cosmetology -
Chattahoochee Technical College
Marietta, Georgia03.2008
Retail Management - Fashion Design and Marketing
American Intercontinental University
Buckhead, Georgia05.2007
Skills
- Customer Service
- Team Building and Leadership
- Communications
- Time Management
- Problem Solving
- Process and Procedures
- Decision Making
- Dependable and self-motivated
- Fast Learner
- Interpersonal Skills
Timeline
Lead Surgery Coordinator
Goal Plastic Surgery
07.2022 - 11.2024
Store Manager/General Manager
TitleMax
02.2021 - 06.2022
BDC Service Manager
Jim Ellis Audi of Marietta
04.2018 - 01.2021
Administrative Assistant
Coca-Cola Company
08.2015 - 03.2018
Retail Management - Fashion Design and Marketing
American Intercontinental University
Cosmetology -
Chattahoochee Technical College
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