STEFANIE PINALES
NY
Summary
Compassionate and dedicated professional with 3 years of experience supporting educational initiatives and fostering a positive learning environment for minors. Collaborates with educators and engages with potential sponsors through conducting interviews to secure resources and support for student development. Demonstrates strong communication and interpersonal skills for effective relationship-building with diverse stakeholders. Commits to advocating for student needs and promoting educational equity to create empowering opportunities for young learners.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Rising Ground/Passage of Hope
10.2021 - Current
- Review and implement the academic curriculum in accordance to the NYS State Education guidelines, for grades K-12
- Develop all lesson plans and curriculum for all children in the program
- To ensure that the lesson plans meet the developmental needs of the youth in the program, are in their native language and provide opportunities for the youth to learn English and Acculturation
- Conduct interviews with potential sponsors to support minors.
- Facilitate intake for minors who arrive to the program for the first time.
Youth Care Worker for Unaccompanied Minors UAC
Rising Ground/Passage of Hope
05.2018 - 10.2021
- Provide supervision and support to unaccompanied migrant children ages 2-18 years old
- Supervise, counsel and disciple residents according to facility policy and procedures
- Liaison between doctors, schools, childcare providers
- Monitor and coordinate activities for the youth
- Ensure that the youth are becoming acclimated with the norms of the United States
- Prepare the youth to adulthood by teaching them cooking skills, budgeting, and independent living
- Observes and keeps staff informed of daily significant behavior
- Interacts critically and constructively with other staff to develop treatment techniques
Receptionist/Park Assistant
NYC Parks & Recreation
09.2016 - 10.2017
- Assisted professional staff by serving as initial contact for clients and families seeking treatment, experiencing problems, or requesting information
- Filtered, prioritized, and disseminated all agency related data and correspondence
- Developed and maintained a filing system for all program administrators and staff
- Prepared, distribute, and outreach to potential members in the community
Receptionist/Office Assistant
Narco Freedom
08.2013 - 09.2016
- Filtered, prioritized, and disseminated all agency related data and correspondence
- Developed and maintained a filing system for all program administrators and staff
- Prepared, distributed, and outreached to potential members in the community
- Translated and transcribed program materials from English to Spanish for clients and staff
- Assisted with the ordering and audits of supplies
Education
High School Diploma -
Bronx Leadership Academy
Bronx, NYSecurity License -
New York State Department of State
Albany, NYOSHA Certification -
United State Department of Labor
Washington, DCMedical Assistant -
Anthem Institute
Bronx, NYAssociate of Science - Human Services
Bronx Community College
Bronx, NY06-2026
Skills
- Windows
- Microsoft Word
- Outlook
- Type 35 WPM
- First Aid & CPR certified
- Therapeutic Crisis Intervention (TCI)
- PSA General Training
- PSA Professional Boundaries
- Mandated Reporting
- Corporate Compliance
- Safe Work Environment
- Sexual Harassment
- Sudden Infant Death Syndrome
- Fire Safety
- Food Handling Safely
- MS Excel Basic
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Training - Crisis Prevention Institute.
- CompTIA Certification
- Understanding Workplace Violence.
- PSA Professional Boundaries.
- Cultural Diversity and Sensitivity.
- Professionalism
- Administrative Support Interacting Effectively with Colleagues.
Languages
Spanish
Native or Bilingual
Timeline
Teacher Assistant
Rising Ground/Passage of Hope
10.2021 - Current
Youth Care Worker for Unaccompanied Minors UAC
Rising Ground/Passage of Hope
05.2018 - 10.2021
Receptionist/Park Assistant
NYC Parks & Recreation
09.2016 - 10.2017
Receptionist/Office Assistant
Narco Freedom
08.2013 - 09.2016
Security License -
New York State Department of State
OSHA Certification -
United State Department of Labor
Medical Assistant -
Anthem Institute
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Training - Crisis Prevention Institute.
- CompTIA Certification
- Understanding Workplace Violence.
- PSA Professional Boundaries.
- Cultural Diversity and Sensitivity.
- Professionalism
- Administrative Support Interacting Effectively with Colleagues.
High School Diploma -
Bronx Leadership Academy
Associate of Science - Human Services
Bronx Community College
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