Stefanie Plata
Fresno,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant for Recreation
City Of Stafford
Stafford, TX
05.2021 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Responded to customer issues to provide immediate resolution and improve retention.
Childcare Lead Teacher
Stafford Municipal School District
Stafford , TX
07.2020 - 05.2021
- Organized daily activities such as arts and crafts, music and movement, outdoor play, story time and educational activities.
- Maintained positive relationships with parents by communicating regularly about their child's development.
- Developed lesson plans that were age appropriate and met the needs of each individual child.
- Implemented behavior management strategies such as positive reinforcement to encourage desired behaviors.
- Encouraged social interaction among the children through games and activities.
- Collaborated with other staff members to plan field trips or special events.
- Participated in parent teacher conferences throughout the year.
- Reported any concerns regarding a child's safety or well-being to the supervisor immediately.
- Kept accurate records of attendance and incident reports.
- Monitored playground equipment for signs of wear or damage regularly.
- Attended professional development workshops and seminars related to early childhood education.
- Provided emotional support to children who exhibited signs of distress.
- Built and strengthened positive relationships with students, parents and teaching staff.
Daycare Teacher
Tiny Toes Academy
Fresno, TX
08.2015 - 07.2020
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Planned field trips to local parks and museums to enhance classroom curriculum.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Organized parent-teacher conferences to discuss student progress.
- Taught basic language skills including reading readiness, phonics, writing.
- Provided guidance on social development issues such as sharing, following directions.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Administered medication according to doctor's orders when needed.
- Observed health practices such as proper handwashing procedures.
- Participated in staff meetings and professional development workshops.
Education
GED -
HCC Southwest
Houston, TX04-2009
Skills
- Appointment Scheduling
- Clerical Support
- Office Administration
- Bookkeeping
- Information Security
- Meeting planning
- Quality Assurance
- Invoice Processing
- Critical Thinking
- Computer Skills
- Multi-line phone proficiency
- Professional and mature
Timeline
Administrative Assistant for Recreation
City Of Stafford
05.2021 - Current
Childcare Lead Teacher
Stafford Municipal School District
07.2020 - 05.2021
Daycare Teacher
Tiny Toes Academy
08.2015 - 07.2020
GED -
HCC Southwest
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