Stefanie Reiter
Portland,OR
Summary
Senior leader with proven expertise in driving organizational effectiveness, leading cross-functional teams, and optimizing processes. Skilled in program launch, implementation, and management, with a focus on operational excellence, financial oversight, and team leadership.
Overview
19
19
years of professional experience
Work History
Manager of Program Management
Portland General Electric
09.2023 - Current
- Team Leadership & Operations: Directed cross-functional teams to deliver innovative technologies, products, and service pilots, optimizing operational practices to achieve strategic objectives and maintain compliance with standards.
- Strategic Roadmap Development: Designed and implemented product roadmaps and lifecycle strategies that aligned with organizational goals, driving business growth and customer satisfaction.
- Program Execution & Product Launches: Oversaw end-to-end program execution, including business case development, market analysis, regulatory compliance, and marketing plans to ensure the success of new products and services.
- Stakeholder Engagement & Advocacy: Represented organizational interests in legislative and regulatory forums, fostering partnerships with industry leaders and negotiating strategic opportunities.
- Financial & Resource Oversight: Managed multimillion-dollar budgets, implemented financial controls, and led resourcing strategies, including talent acquisition and team development, to achieve program goals efficiently.
Sr. Product Portfolio Specialist
Portland General Electric
03.2021 - Current
- Directed a $7M Transportation Electrification pilot, orchestrating cross-functional collaboration across IT, marketing, and operations to ensure seamless deployment, including Salesforce CRM integration, budget oversight, and performance tracking via dashboards.
- Developed and executed a comprehensive program strategy, securing tariff approvals and aligning IT systems, data tracking, staffing, and budgeting to maximize customer participation and monetize Oregon Clean Fuels credits.
- Spearheaded an industry-first collaboration with a major Japanese electronics producer, driving the development of fleet charging and operations software tools.
- Stepped into a complex midstream project, effectively realigning scopes of work, assessing outcomes, and defining strategic next steps to meet program objectives.
- Led the drafting of the 2023 Transportation Electrification Plan, including strategic vision, stakeholder engagement, and regulatory response coordination with Staff commissioners.
- Fostered team growth and development through mentorship, regular one-on-one meetings, and problem-solving guidance, ensuring high-performance collaboration and goal achievement.Led a $7M Transportation Electrification pilot, coordinating cross-functional teams to implement Salesforce CRM tools, marketing plans, goal alignment, budget tracking, and dashboards.
- Developed a comprehensive product strategy, including tariff approval, IT solutions, marketing, staffing, budgeting, and program deployment to help customers monetize Oregon Clean Fuels credits.
- Collaborated on an industry-leading pilot with a major Japanese electronics producer to create fleet charging and operations software tools.
- Stepped into a midstream project to finalize scopes of work, evaluate outcomes, and define next steps.
- Contributed to the 2023 Transportation Electrification Plan through strategy development, stakeholder engagement, and commissioner communications.
- Provided mentorship and leadership, conducting one-on-one meetings and offering guidance to team members.
Senior Program Manager
CLEAResult
04.2019 - 03.2021
- Company Overview: Energy Utility Programs
- Senior client manager providing portfolio level oversight of 20+ person team, Directing & implementing complex demand response and energy efficiency programs totaling ~$10M annually
- Coordinating, and managing cross-functional teams to ensure superb strategy and delivery of client goals
- Expert in financial analysis and budget management
- Overseeing risk management and resolution, as well as key strategies across complex utility programs in sectors for residential, and commercial & industrial
- Creating, managing, and analyzing scopes of work, budgets, forecasts, KPI's and building strategies to reduce energy consumption
- Managing operations of local warehouse facility, including inventory tracking, reporting, and finding cost efficiencies
- Energy Utility Programs
Senior Operations/Program Manager
CLEAResult
04.2017 - 04.2019
- Company Overview: Energy Efficiency; Utility Programs
- Oversight, direction and program implementation of multiple programs with over $2.5M annually
- Creating and analyzing reports for operational efficiencies across a portfolio of cross-functional teams total ~$25M annually
- Managing operations of local warehouse facility, including inventory tracking, reporting, and finding cost efficiencies
- Energy Efficiency; Utility Programs
Operations Manager
CLEAResult
09.2015 - 04.2017
- Company Overview: Energy Efficiency; Utility Programs
- Build out and lead Cross Functional Operations Teams for entire NW Portfolio of Utility Energy Efficiency Programs
- Reorganize and build out retail account management team; creating clearer roles & responsibilities,& process improvements to increase efficiency
- Managing Warehouse & Inventory Processes-finding cost savings, and revenue generation
- Managing Budgets ~$13M annually
- Proposal and Contract Budgeting, Subject Matter Expert on Direct Install Strategy and Pricing
- Energy Efficiency; Utility Programs
Budget Operations Manager
Portland Energy Conservation, Inc
09.2012 - 09.2015
- Company Overview: Non-Profit Energy Efficiency; Utility Programs
- Create & Improve Budget Process across NW Portfolio of Utility Programs (~$30M annually)
- Lead Program Managers in finding program efficiencies to increase profit margin
- Work with senior leadership teams to create cost-effective organizational structures
- Create & Improve Processes for Incentive Processing Function/Division
- Non-Profit Energy Efficiency; Utility Programs
Program Finance Manager
Ecos Consulting
01.2006 - 08.2011
- Company Overview: Energy Efficiency; Utility Programs
- Provide complex & technical support to Sr
- Operations team through information analysis
- Prepare operational data/analysis for Sr Management who rely on the information to make informed business decisions
- Management of the client billing staff, utilizing extensive knowledge of all company programs
- Assisted with annual budget process, forecasting, and data analysis
- Energy Efficiency; Utility Programs
Education
B.S. - International Economics; Business; Anthropology
University of Oregon
Eugene, OR08.2004
Skills
- Instills Trust
- Project Management
- Program Launch & Implementation
- Change Management
- Optimizes work processes
- Team leadership
- Time management
- Decision-making
- Balances Stakeholders
- Exceptional Communication
- Drives Results
- Calm under Pressure
- Leadership
- People Management
- Budgeting
- Risk Management
- Forecasting
- Data Analysis
- Coaching
- Critical Thinking
- Quality Management
- Energy Efficiency
- Transportation Electrification
- Customer service
Accomplishments
- Successful launch of Transportation Electrification Fleet Program (07/01/21 - Present).
- Year over Year increase in revenue & reduction in costs to increase profit margins.
- Successful Change Implementation across NW Operations Team Reorganization.
- Nominated for CLEAResult Inspiration Award.
Hobbies and Interests
- Family
- Strength Training
- Running
- Reading
- Basketball
- Yoga
- Knitting
- Outdoors
- Travel
- Camping
- Sports/Coaching
Volunteer Experience
- Special Olympics Coach - Basketball & Track & Field, Bowling: 05/2021-Present. Coaching athletic skills, values, and spirit to athletes with intellectual disabilities.
- Head Basketball Coach, SE Girls Basketball Club, 11//17 - 04/20. Mentoring youth girls on teamwork, and improving basketball skills.
- Assistant Soccer Coach, SESC Competitive Soccer, 01/18 - 01/21. Mentoring youth girls on teamwork, and improving soccer skills.
- Arleta Theater Rehearsal Manager, Arleta K-8 PPS School, 11/15 - 12/19. Assisting theater director with managing rehearsals and productions for K-8 students.
Timeline
Manager of Program Management
Portland General Electric
09.2023 - Current
Sr. Product Portfolio Specialist
Portland General Electric
03.2021 - Current
Senior Program Manager
CLEAResult
04.2019 - 03.2021
Senior Operations/Program Manager
CLEAResult
04.2017 - 04.2019
Operations Manager
CLEAResult
09.2015 - 04.2017
Budget Operations Manager
Portland Energy Conservation, Inc
09.2012 - 09.2015
Program Finance Manager
Ecos Consulting
01.2006 - 08.2011
B.S. - International Economics; Business; Anthropology
University of Oregon
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