STEFANIE SCHUETTE
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently living in Oregon and relocating to Texas in June.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Division Support Specialist/Assistant Case Manager
Lane Council of Government
08.2022 - 04.2024
- Reconciles and verifies billable hours for contracting health agencies Performs clerical and administrative work to support programs (IE, Consumer Employed, Home Care Worker, OPI, ICP, MOW). Processing and tracking provider applications and paperwork, processing or assisting with payments, mailing paperwork to consumers, scheduling and presenting at orientations, and problem resolution for providers.
- Narrates case circumstances and agency actions in Oregon ACCESS, MMIS, State screens and other S&DS computer programs.
- Reconciles and reviews client data in State systems for quality assurance.
Mortgage Loan Processor
Guaranteed Rate
08.2020 - 07.2021
- Manage pipeline of 25-35 loans including VA, FHA, purchase, HARP, and Conventional transactions. Close an average of 20-25 per month.
- Act as a liaison between sales, underwriters, vendors, and customers.
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA, FHA and USDA documentation. Calculate income for customers including W2, 1099, and full tax returns
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Submitted loan applications to underwriter for verification and recommendations.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Sr. Loan Processor
Supreme Lending
08.2019 - 08.2020
- Manage pipeline of 30-40 loans including VA, FHA, purchase, HARP, and Conventional transactions. Close an average of 15-25 per month.
- Act as a liaison between sales, underwriters, vendors, and customers
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA, FHA and USDA documentation and calculate income for customers including W2, 1099, and full tax returns.
- Handled any conditions sent from underwriting departments
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
Loan Processor
The Money Source, INC
08.2018 - 08.2019
- Manage pipeline of 45-50 loans including VA, FHA, purchase, HARP, and Conventional transactions. Close an average of 25-30 per month.
- Act as a liaison between sales, underwriters, vendors, and customers
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA and FHA documentation. Calculate income for customers including W2, 1099, and full tax returns.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Loan Processor
Bank 34
08.2017 - 06.2018
- Manage pipeline of 25-35 loans including VA, FHA, USDA, purchase and Conventional transactions. Close an average of 15-20 per month.
- Calculate income for customers including W2, 1099, and full tax returns
- Act as a liaison between sales, underwriters, vendors, and customers
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA and FHA documentation
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Loan Processor
Paramount Equity Mortgage LLC
07.2016 - 07.2017
- Manage pipeline of 45-50 loans including VA, FHA, purchase, HARP, and Conventional transactions. Close an average of 25-30 per month.
- Act as a liaison between sales, underwriters, vendors, and customers
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA and FHA documentation. Calculate income for customers including W2, 1099, and full tax returns.
- Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Senior Account Manager III
LoanDepot.com, LLC
07.2012 - 06.2016
- Manage pipeline of 55-60 loans including VA, FHA, purchase, HARP, and Conventional transactions. Close an average of 25 first mortgages per month with an average of 30 days to close.
- Calculate income for customers including W2, 1099, self-employment, and farm income types.
- Act as a liaison between sales, underwriters, vendors, and customers
- Order necessary appraisal reviews, transcripts, VOE, credit supplements, VA and FHA documentation.
- Draw closing documents for all transactions once loan is final approved through underwriting.
Education
Associates - General Studies
Glendale Community College
Glendale, AZ 08.2003 - 05.2006
Skills
Experience with Microsoft Office products
MMIS
State of Oregon Programs
EMPOWER and Encompass
VA Portal and FHA Connection
National Mortgage Licensing
Conforming & Nonconforming Loans, Arms, Jumbo Loans, Fannie Mae & Freddie Mac Guidelines, Conventional, FHA, VA, USDA
Desktop support
Timeline
Division Support Specialist/Assistant Case Manager
Lane Council of Government
08.2022 - 04.2024
Mortgage Loan Processor
Guaranteed Rate
08.2020 - 07.2021
Sr. Loan Processor
Supreme Lending
08.2019 - 08.2020
Loan Processor
The Money Source, INC
08.2018 - 08.2019
Loan Processor
Bank 34
08.2017 - 06.2018
Loan Processor
Paramount Equity Mortgage LLC
07.2016 - 07.2017
Senior Account Manager III
LoanDepot.com, LLC
07.2012 - 06.2016
Associates - General Studies
Glendale Community College
08.2003 - 05.2006