Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Stefanie Swiger

Circleville,OH

Summary

Dynamic Business Analyst with a proven track record at Liberty Tire, specializing in predictive modeling and business solutions development. Adept at translating complex data into actionable insights, enhancing operational efficiency, and fostering team collaboration. Recognized for strategic thinking and attention to detail, driving impactful decision-making processes.

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Business Analyst

Liberty Tire
06.2015 - Current
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Developed and maintained data warehouses and data marts to support business operations.
  • Assisted with creating data cubes and OLAP models to improve data analysis.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Created data models to support decision-making processes.
  • Deployed predictive analytics models to forecast future trends.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Created dashboards to monitor and track key performance indicators.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Child Deployment

First Student Services
02.2009 - 06.2014
  • Provided professional services and support in a dynamic work environment.
  • Delivered services to customer locations within specific timeframes.
  • Learned and adapted quickly to new technology and software applications.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked well in a team setting, providing support and guidance.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

911 Communications Supervisor

Franklin County EMS
01.1994 - 03.2006
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Assisted callers in emergency situations with appropriate information and support.
  • Operated emergency response systems to update and retrieve up-to-date information for first responders.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Provided professional services and support in a dynamic work environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered services to customer locations within specific timeframes.
  • 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Education

Associate of Science - Accounting And Finance

Eastland
Columbus, OH

Skills

  • Predictive modeling
  • Business solutions development
  • Business process improvement
  • Cost-benefit analysis
  • Database management
  • Operations analysis
  • Product management
  • Quality assurance
  • Strategic thinking
  • Attention to detail
  • Risk assessment
  • Customer needs assessment
  • Requirements gathering

Certification

  • CBAP - Certified Business Analysis Professional
  • Microsoft Certified: Azure Data Scientist Associate
  • Certified Health Data Analyst (CHDA)
  • Data Analytics Graduate Certificate

Software

Spreadsheets

IBM Mainframe

Microsoft Excel

Microsoft Word

Microsoft Teams

SQL

Timeline

Business Analyst

Liberty Tire
06.2015 - Current

Child Deployment

First Student Services
02.2009 - 06.2014

911 Communications Supervisor

Franklin County EMS
01.1994 - 03.2006

Associate of Science - Accounting And Finance

Eastland

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