Summary
Overview
Work History
Education
Skills
Timeline
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Stefanie Talbot

New Jersey,NJ

Summary

Results-oriented sales professional with a solid foundation in sales development and inside sales, aiming to transition into a customer-facing sales role. Skilled in prospecting, lead qualification, and building strong relationships to drive revenue growth. Adept at understanding client needs and delivering tailored solutions in dynamic, client-focused environments. Dedicated to fostering long-term customer partnerships, exceeding sales goals, and contributing to team success while pursuing continuous professional development.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

Caregility
01.2023 - Current
  • Conduct 60+ daily cold calls and outreach emails, consistently achieving or surpassing outreach goals.
  • Leverage CRM platforms (e.g., Salesforce, Frontspin, Apollo) to monitor lead activities, manage follow-ups, and maintain an organized sales pipeline.
  • Partner with marketing and sales teams to enhance lead generation campaigns, resulting in a 15% improvement in lead conversion rates.
  • Document sales activities and customer interactions in CRM systems, ensuring accurate records and timely follow-ups.
  • Provide regular feedback to the product team on customer challenges and feature requests, contributing to product enhancements aligned with customer needs.

Sales Consultant

Bassett Furniture
01.2020 - 01.2023
  • Applied a consultative sales approach to identify customer needs and recommend tailored solutions, driving nearly $1 million in new revenue over 12 months.
  • Maintained regular follow-ups with existing customers to provide support, address concerns, and enhance satisfaction and retention.
  • Executed effective up-selling strategies by recommending accessories and complementary products, increasing average transaction value by over 10%.
  • Developed comprehensive sales presentations for decision-makers, achieving an average sales ticket of $10,000.
  • Boosted sales performance by building strong customer relationships and implementing strategic, targeted business initiatives.

Store Manager

AT&T
01.2016 - 01.2020
  • Effectively led store employees in a fast-paced environment through proactive communication and constructive feedback, driving the team to meet monthly gross profit targets of $60,000.
  • Forecasted and managed quarterly sales objectives, consistently surpassing 90% of target goals.
  • Optimized sales performance and reduced revenue loss by delivering exceptional customer service and maintaining compliance with standard operating procedures.
  • Engaged with prospects and customers to recommend tailored product solutions, delivering outstanding customer service experiences.
  • Applied creative problem-solving and innovative thinking to address and resolve customer concerns effectively.

Education

B.A. - Business Management, Marketing

Kean University
12.2020

Skills

  • Lead Generation & Prospecting
  • Collaboration & Cross Functional Communication
  • Microsoft Office Suite
  • Social Selling (LinkedIn)
  • Sales Strategy Development
  • Sales presentations
  • Upselling and cross selling
  • Pipeline management
  • Performance tracking
  • CRM software proficiency

Timeline

Inside Sales Representative

Caregility
01.2023 - Current

Sales Consultant

Bassett Furniture
01.2020 - 01.2023

Store Manager

AT&T
01.2016 - 01.2020

B.A. - Business Management, Marketing

Kean University

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Stefanie Talbot