Stefanie Tompkins
Moss Point,MS
Summary
Authorized to work in the US for any employer Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
27
27
years of professional experience
Work History
Administrative Assistant/Senior Medical Transcriptionist/Editor-in-Chief
Synergy Laboratories/Pathology Laboratory Associates
10.2019 - Current
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Created and updated records and files to maintain document compliance.
- Mentored new employees on administrative procedures, company policies, and performance standards.
Sales Associate/Customer Service
Zeal Boutique
06.2015 - 12.2019
- Interacted with approximately 100 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts
- Increased sales by 53% by upselling products based on customer's past purchases and preferences
- Assisted in marketing efforts while building rapport with customers by inviting them to special store events
Administrative Assistant
MD Mobile Care
09.2017 - 07.2019
- Recorded information using word processing, dictation and transcription software and equipment.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Human Resources Manager
J. P Williams Machine and Fabrication
10.2013 - 04.2017
- Participate in developing new business, specifically: assist the CEO and COO in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Medical Transcriptionist
Singing River Hospital
10.1996 - 07.2013
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
Education
High school diploma -
Moss Point High School
Moss Point, MSAssociate of Arts -
Mississippi Gulf Coast Community College
1992
Skills
- Negotiation
- Personnel Accountability
- Compensation and Benefits
- Data Collection
- Project Management
- Document Accuracy
- Medical Billing Software
Timeline
Administrative Assistant/Senior Medical Transcriptionist/Editor-in-Chief
Synergy Laboratories/Pathology Laboratory Associates
10.2019 - Current
Administrative Assistant
MD Mobile Care
09.2017 - 07.2019
Sales Associate/Customer Service
Zeal Boutique
06.2015 - 12.2019
Human Resources Manager
J. P Williams Machine and Fabrication
10.2013 - 04.2017
Medical Transcriptionist
Singing River Hospital
10.1996 - 07.2013
High school diploma -
Moss Point High School
Associate of Arts -
Mississippi Gulf Coast Community College
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