Hard-working, reliable, and conscientious, with a passion for helping people. Dedicated to promoting health, healing, and well-being for others, while contributing to a supportive team environment. Upholds moral and professional ethics and maintains excellent client relationships.
Overview
27
27
years of professional experience
Work History
Licensed Massage Therapist
Circle Yoga
05.2002 - Current
Perform assessment and long-term treatment planning, and continued case management
Provide safe, effective, and appropriate massage therapy techniques to clients of all ages and needs
Collaborate with Medical Doctors, Chiropractors, Physical Therapists, and Acupuncturists in treatment planning and patient care
Maintain detailed client treatment records
Master of Social Work Intern
Department of Veterans Affairs
08.2024 - 05.2025
Conducted comprehensive psychosocial assessments for veterans experiencing homelessness and chronic mental illness
Collaborated with interdisciplinary teams to coordinate housing placements and supportive services
Facilitated psychoeducational and stress management groups tailored to the needs of veterans
Provided case management services, including benefits navigation, referrals, and follow-up care
Utilized trauma-informed and strengths-based approaches to support client engagement and retention
Participated in regular clinical supervision and case consultations to inform best practices
Maintained accurate, timely documentation in compliance with VA protocols and ethical standards
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Undergraduate Social Work Intern
Kolmac Behavioral Health Addiction Treatment Center
08.2023 - 02.2024
Co-facilitated Intensive Outpateint (IOP) therapy groups
Facilitated Weekly Friends & Family support group
Facilitated psychosocial education hour for IOP groups
Performed biopsychosocial assessments
Observed and participated in individual therapy sessions
Created comprehensive Resource Guide for clinicians and patients
Conducted outreach to local referral sources to build strong community partnerships for supportive services.
Assisted patients in navigating community resources for optimal support and services
Communications Manager
DC Multimedia Productions
01.2017 - 01.2022
Performed interviewing, hiring, and management of contractors for projects as needed
Assisted and performed high-profile media interviews, prepping guests and talent
Assisted in sales and contract management
Managed and facilitated project coordination, communication, and scheduling
Coordinated accounts payable and receivable
QuickBooks management and tax filing
Performed large Online conference training, planning, and management
Practice Manager
Dr. Keith Progebin, DDS
04.2013 - 10.2017
Managed daily practice operations to optimize appointment scheduling, patient record maintenance, and billing functions
Developed policies and procedures for effective practice management
Developed close working relationships with front office and back office staff
Coordinated accounts payable and receivable
Organized patient care and treatment planning
Performed Insurance billing
Trained interns and newly hired team members on office procedures and practice management software
Addressed and remedied patient and staff member concerns
Liaised with other healthcare professionals to develop and manage comprehensive long-term patient care treatment plans
Evaluated processes and procedures for compliance with OSHA, and HIPAA regulations
Office Assistant
Acupuncture
12.2011 - 04.2013
Managed patient scheduling for two practitioners
Interacted with customers by phone, email, or in-person
Coordinated and performed accounts payable and receivable
Prepared and edited documents to produce precise, accurate, and professional communication with patients and other healthcare professionals
Facilitated patient education
Assisted in patient care as needed
Utilized practice management software to record and track patient information, records, and treatment planning
Office Assistant
Health Chiropractic
07.2007 - 11.2011
Welcomed office visitors and alerted staff to arrivals of scheduled appointments
Delivered clerical support by handling a range of routine and special requirements for patients and doctors
Managed patient scheduling
Performed insurance billing
Prepared and edited documents to produce precise, accurate, and professional communication
Assisted in patient care as needed
Utilized practice management software to record and track patient information
Front Desk Administrator
Buckhead Homes, Inc
05.1998 - 08.2001
Performed administrative duties such as answering multi-line phones, filing, and scheduling customers
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Computerized office activities, maintained customer communications, and tracked records
Managed accounts payable and receivables for over 250 accounts and contractors at any given time
Assisted in human resources tasks as needed
Education
Master of Arts - Clinical Social Work
Catholic University of America
Washington, DC
05-2025
Bachelor of Arts - Social Work
Touro University Worldwide
Los Alamitos, CA
08-2024
Licensed Massasge Therapist - Massage Therapy
Cincinnati School of Medical Massage
Cincinnati, OH
05-2001
Timeline
Master of Social Work Intern
Department of Veterans Affairs
08.2024 - 05.2025
Undergraduate Social Work Intern
Kolmac Behavioral Health Addiction Treatment Center
Yoga Teacher at Various Copenhagen Yoga Studios (Senses, Hot Yoga Hellerup, Hot Yoga Copenhagen, Yoga Center)Yoga Teacher at Various Copenhagen Yoga Studios (Senses, Hot Yoga Hellerup, Hot Yoga Copenhagen, Yoga Center)
General and Therapeutic Yoga Teacher at Thrivewell Yoga/ YMCA/ Senior Centre/ Om Prem YogaGeneral and Therapeutic Yoga Teacher at Thrivewell Yoga/ YMCA/ Senior Centre/ Om Prem Yoga