Goal-driven professional with extensive experience in self-employment and small business ownership. Proven expertise in customer service, business strategy, and client relationship management. Successfully leveraged emerging trends and technologies to enhance business performance.
Overview
10
10
years of professional experience
Work History
Pet Sitter/Dog Walker
Self Employed "Furry Paws Pet Care"
Hopewell Junction, NY
05.2016 - Current
Ensured safety and comfort of diverse pets through daily care activities.
Established strong relationships with pet owners via effective communication.
Maintained cleanliness of living areas, including litter boxes and cages.
Adhered to pet care plans, medication schedules, and dietary restrictions.
Scheduled dog walking services while collecting payments from pet owners.
Walked dogs regularly to promote health and well-being.
Communicated pet care needs and progress to clients consistently.
Social Media Manager
Self Employed
Hopewell Junction, New York
01.2018 - Current
Created engaging content tailored to target audiences and brand voice for multiple social media platforms, such as Instagram and Facebook.
Managed daily social media posts and community engagement, monitored customer comments, and responded in a timely manner for various clients.
Maintained up-to-date knowledge of evolving social media tools and best practices.
Managed the daily operations of all assigned social media accounts.
Assisted in developing strategies for increasing followership and engagement rates.
Sales Representative
It Works! Global
Hopewell Junction, NY
05.2015 - 09.2022
Engaged customers to promote and explain product benefits.
Conducted product demonstrations to enhance customer understanding.
Collaborated with team members to achieve sales targets.
Utilized social media platforms for marketing and customer outreach.
Attended training sessions to improve product knowledge and sales techniques.
Processed customer orders efficiently through company systems.
Developed key customer relationships to increase sales.
Generated new sales leads through cold calling and networking activities.