Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Stefanie Williams

Cartersville,GA

Summary

Experienced Finance Professional: Offering a BS in Finance complemented by 10+ years of work experience that encompasses expertise ranging from hands-on leadership to accounting and operations. Well-Rounded & Motivating Leader: Adept at recruiting, hiring, and developing dynamic teams to build a well-qualified workforce; able to understand and improve key processes to improve revenue and cash flow. Effective Communicator: Highly skilled at interfacing with customers and team members while simultaneously utilizing hard skills, such as QuickBooks, Microsoft Excel, statistical analysis, and data handling. Innovative & Analytical Thinker: In current role, led the implementation of numerous processes and systems, such as new training manuals, payment methods, Change Order systems, order contracts, and other systems; kept an eye open for problems to solve while always working with others to identify key solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager

Cold Temp Refrigeration Services
01.2015 - Current
  • Earn a reputation for problem solving and leadership while mentoring junior staff and overseeing office duties
  • Balance a wide range of functions, such as A/R, A/P, dispatching, payroll, notarizing, and recordkeeping
  • Maximize customer satisfaction and accuracy by creating a new customer form outlining rates, warranties, and procedures
  • Significantly decrease lost revenue while boosting A/R efficiency through a new online quoting/approval process
  • Spearhead the implementation of new payment acceptance methods, such as cash, card, ACH, and check
  • Drive increases to installation efficiency by implementing manuals/training materials for installation techs
  • Increase accountability and customer referrals by implementing internal controls and systems to track jobs
  • Provide hands-on oversight and leadership while training staff on tasks, company objectives, and specifications
  • Develop a well-qualified workforce by actively hiring and onboarding new employees in a timely/efficient manner
  • Create incentives that boost employee loyalty, fulfillment, and productivity
  • Conduct research to evaluate and implement benefits packages that support employee well-being while meeting company objectives.
  • Work with accountants to maintain accurate records, taxes, and reconciliations
  • Perform daily updates in QuickBooks Desktop to keep records accurate and current.

CPA Assistant

Chad Boyle
01.2022 - 01.2023
  • Combine exceptional organization and attention to detail to balance all aspects of invoicing and payroll
  • Gain valuable accounting experience while assisting with account reconciliations and bank account oversight
  • Accurately and attentively categorize transactions for tax preparation according to strict requirements

Education

BS - Finance

Kennesaw State University
Kennesaw, Ga
01.2020

Skills

  • Finance & Investments
  • Establishing Objectives
  • Process Improvement
  • Attention to Detail
  • Time Management
  • Customer service
  • Office management
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Document management
  • QuickBooks Desktop/online
  • Analyzing performance
  • Compiling data

Certification

  • Bachelor’s Degree in Business Administration, Finance
  • Life Insurance License
  • Notary Public

Timeline

CPA Assistant

Chad Boyle
01.2022 - 01.2023

Office Manager

Cold Temp Refrigeration Services
01.2015 - Current

BS - Finance

Kennesaw State University