Stefanie Winiger

• Maintained detailed records of household bills and payments for accounting purposes.
• Arranged appointments with doctors, dentists, tutors or other service providers as needed.
• Conducted various household tasks such as cooking, cleaning, and laundry.
• Facilitated communication between family members and external organizations, including schools and employers.

• Supported attorneys in business, real estate law, and general litigation by managing case documentation, scheduling, and client inquiries.
• Handled client communications, drafted and reviewed legal documents and client correspondence.
• Served as primary client liaison, managing multiple inquiries independently and enhancing client satisfaction through timely and organized responses.
• Created and maintained streamlined filing systems.
• Proofread documents prior to filing them with courts or submitting them to opposing counsels.

In my role as an employee coach, I performed tasks related to customer service and management, including:

• Managed payment processing to secure accurate end-of-day financial balance.
• Supervised workforce and directed operational activities.
• Mentored staff while ensuring adherence to company policies.
• Promoted positive guest experiences through attentive interactions.
• Oversaw inventory levels for food and service products.

In my roles as a bartender and server:

• Excelled in providing guest assistance under high-demand conditions.
• Ensured consistent adherence to service and cleanliness standards.
• Performed opening and closing duties including restocking supplies.
• Maintained inventory of liquor, beer, wine, and other beverage items.

• Facilitated office administration tasks at a general practice law firm.
• Handled confidential information with discretion and professionalism at all times.
• Greeted and welcomed clients in a professional manner.
• Answered incoming calls, took messages, and directed callers to the appropriate staff members.
• Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.